Ambulatory Care Scheduler & Patient Access Specialist

CHRISTUS Health; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

CHRISTUS Health in San Antonio seeks an administrative assistant to support ambulatory care operations. The role handles patient scheduling, demographic and insurance verification, and front-desk duties with a focus on timely, accurate service.

You will interact with patients, physicians, and staff, coordinating tests, approvals, and payments while maintaining confidential records and a courteous environment.

Qualifications

• High School Diploma or GED required.
• Proficient in software and computer systems.
• Knowledge of business office terminology and procedures.
• Ability to multitask in a fast-paced environment.
• Strong written and verbal communication skills.
• 1+ year of customer service experience required.
• Experience with medical office terminology preferred.

Responsibilities

• Receives and directs calls from patients and physician offices.
• Schedules patients for treatment by multiple providers and tests.
• Prioritizes appointments to optimize patient care and resource use.
• Handles urgent care calls and alerts providers as needed.
• Schedules urgent care appointments as directed by physicians.
• Greets patients for scheduled or urgent appointments and procedures.
• Verifies patient demographics and insurance information.

Skills

Customer service

Multitasking

Written and verbal communication

Medical office terminology

Problem solving

Education

High School Diploma or GED

Tools

Software proficiency

Job description

CHRISTUS Health in San Antonio seeks an administrative assistant to support ambulatory care operations. The role handles patient scheduling, demographic and insurance verification, and front-desk duties with a focus on timely, accurate service.

You will interact with patients, physicians, and staff, coordinating tests, approvals, and payments while maintaining confidential records and a courteous environment.