Ambulatory Care Quality Navigator

Lake Charles Memorial Health System; Lake Charles (LA); On-site; USD 60,000 - 75,000; Full time

Job summary

Lake Charles Memorial Health System is seeking a Clinical Care Quality Navigator to support ambulatory clinic care. The role emphasizes outreach for annual wellness visits, patient navigation, and closing care gaps to optimize outcomes.

Strong experience in clinical care, EHR use, and quality improvement is essential. The navigator collaborates with physicians and care teams to coordinate services, document interactions, and report on quality metrics.

Qualifications

• Minimum five years of clinical healthcare experience, preferably ambulatory/primary care.
• Heartsaver CPR certification required.
• Strong preventive care knowledge and quality improvement experience.
• Excellent communication and organizational skills.
• Proficiency with EHR and related software applications.

Responsibilities

• Outreach for annual wellness visits and preventive care.
• Navigate patients through the healthcare system and coordinate services.
• Identify and close care gaps using data and performance metrics.
• Coordinate care plans with providers and care teams.

Skills

Communication skills

Interpersonal skills

Organizational skills

EHR proficiency

Microsoft Office

Education

Medical Assistant or LPN license

Tools

EHR systems

Healthcare software

Databases

Microsoft Office

Job description

Lake Charles Memorial Health System is seeking a Clinical Care Quality Navigator to support ambulatory clinic care. The role emphasizes outreach for annual wellness visits, patient navigation, and closing care gaps to optimize outcomes.

Strong experience in clinical care, EHR use, and quality improvement is essential. The navigator collaborates with physicians and care teams to coordinate services, document interactions, and report on quality metrics.