Ambulatory Care Associate II - Dearborn Cancer Clinic

McLaren Health Care; Dearborn (MI); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

McLaren Health Care seeks an Ambulatory Care Associate II for the Dearborn Cancer Clinic. This role supports patient care under supervision, coordinating records, medication lists, and scheduling with a focus on patient-centered service.

Responsibilities include communicating effectively, collaborating with the care team, and ensuring efficient clinic operations while maintaining privacy and quality care standards.

Qualifications

• High school diploma or GED required.
• Completion of a certified nurse assistant or certified medical assistant program, or equivalent training.
• Experience in ambulatory care setting preferred.
• Experience with medical information systems.

Responsabilités

• Support the mission, vision, values of the McLaren Cancer Center.
• Respect and abide by McLaren Health Care Standards of Conduct.
• Deliver exceptional customer service with professionalism and privacy.
• Communicate effectively, both verbally and in writing.
• Collaborate with clinical and non-clinical staff to ensure high-quality patient care.

Connaissances

Patient care

Communication

Teamwork

Ambulatory care

Formation

CNA/MA certification

High school diploma or GED

Outils

Medical records systems

Description du poste

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Ambulatory Care Associate II - Dearborn Cancer Clinic

Department: Dearborn Cancer Clinic
Daily Work Times: 8:00am-4:30pm
Shift: Days
Scheduled Bi-Weekly Hours: 80

Position Summary:
The Ambulatory Care Associate II ("ACA II"), is a member of the patient care team and, as designated per established policies and procedures, performs technical, multi-skilled direct and indirect patient care activities. The ACA II works under the supervision of an administrator, a registered nurse (RN), physician, or non-physician provider ("NPP") who delegates tasks based upon both patient and clinic needs. In addition to being able to perform the duties of an Ambulatory Care Associate I, the ACA II is expected to complete additional clinic tasks, including procuring external medical records, populating medication lists, following up on provider orders to ensure proper scheduling, facilitating genetic testing and taking/placing patient telephone calls. The ACA II also facilitates the coordination of care team resources during clinic to support efficient delivery of patient care.

Responsibilities:

• Support the mission, vision, values of the Karmanos Cancer Center
• Respect and abide by the McLaren Health Care Standards of Conduct
• Demonstrate an understanding of and a commitment to exception customer service, including consistent demonstration of caring, respect, courtesy, respect for privacy, professionalism, and responsiveness.
• Communicate effectively both verbally and in writing
• Work effectively with other clinical and non-clinical staff and providers to deliver excellent patient care
  

Required:

• High school diploma or GED.
• Completion of a certified nurse assistant program, a certified medical assistant program, or equivalent training.
• Previous ambulatory experience required. Must have experience working with medical information systems and interacting with patients in a clinical setting.
  

Additional Information

• Schedule: Full-time
• Daily Work Times: 8:00am-4:30pm
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.