Ambulatory Care Associate II - Cancer Center

McLaren Health Care; Michigan; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

403(b)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

McLaren Health Care’s Cancer Clinic in Detroit area seeks an Ambulatory Care Associate II to join the patient care team. You will perform multi-skilled direct and indirect patient care under supervision, coordinate care, and support scheduling and records.

This full-time role requires travel to multiple clinics in the Detroit area, a high school diploma or GED, and completion of a certified nurse assistant or medical assistant program, plus ambulatory care experience.

Qualifications

• High school diploma or GED required.
• Completion of a certified nurse assistant program, a certified medical assistant program, or equivalent training.
• Ambulatory care experience required; experience with medical information systems and patient interactions preferred.

Responsibilities

• Support the mission and standards of McLaren Health Care.
• Demonstrate exceptional customer service with professionalism and privacy.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

CNA or CMA program completion

Tools

Medical information systems

Job description

• This position does require traveling to multiple clinics in the Detroit area.

$5,000 SIGN ON BONUS

• This position does require traveling to multiple clinics in the Detroit area.

Department

Cancer Clinic

Daily Work Times

7:30am-4:00pm

Shift

Days

Scheduled Bi-Weekly Hours

80

Benefits

• 403(b)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Position Summary

The Ambulatory Care Associate II (“ACA II”), is a member of the patient care team and, as designated per established policies and procedures, performs technical, multi-skilled direct and indirect patient care activities. The ACA II works under the supervision of an administrator, a registered nurse (RN), physician, or non-physician provider (“NPP”) who delegates tasks based upon both patient and clinic needs. In addition to being able to perform the duties of an Ambulatory Care Associate I, the ACA II is expected to complete additional clinic tasks, including procuring external medical records, populating medication lists, following up on provider orders to ensure proper scheduling, facilitating genetic testing and taking/placing patient telephone calls. The ACA II also facilitates the coordination of care team resources during clinic to support efficient delivery of patient care.

Responsibilities

• Support the mission, vision, values of the Karmanos Cancer Center
• Respect and abide by the McLaren Health Care Standards of Conduct
• Demonstrate an understanding of and a commitment to exception customer service, including consistent demonstration of caring, respect, courtesy, respect for privacy, professionalism, and responsiveness.
• Communicate effectively both verbally and in writing
• Work effectively with other clinical and non-clinical staff and providers to deliver excellent patient care

Required

• High school diploma or GED.
• Completion of a certified nurse assistant program, a certified medical assistant program, or equivalent training.
• Previous ambulatory experience required. Must have experience working with medical information systems and interacting with patients in a clinical setting.

Additional Information

• Schedule: Full-time
• Additional Locations: Michigan, Detroit
• Requisition ID: 26001493
• Daily Work Times: 7:30am-4:00pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No