Ambulatory Care Assistant

WVU Medicine; Morgantown, Northern (WV, KY); On-site; USD 36,000 - 48,000; Full time

Job summary

WVU Medicine is seeking a Medical Assistant to support outpatient care teams in Morgantown, providing clerical and clinical assistance to clinicians and patients. The role includes specimen collection, specimen handling, and assisting with exam preparation under clinician supervision.

Applicants should have a Medical Assistant program credential or equivalent experience, high school diploma, and must obtain BLS within 30 days of hire. Experience in outpatient settings is preferred.

Qualifications

• High school diploma or equivalent.
• Graduate of a Medical Assistant Program OR graduate of the Med Ed Program OR one year of clinical experience.
• Obtain Basic Life Support certification within 30 days of hire.
• State and Federal background checks as required.

Responsibilities

• Provide clerical and clinical support to medical staff in an outpatient clinic.
• Assist providers with patient examinations, requisitions, or testing forms.
• Administer prescribed medication under supervision.
• Perform qualitative and quantitative tests and examinations of specimens.
• Obtain and document patients' specimens as ordered.
• Document and report test results to the medical provider.
• May perform POCT tests and maintain quality control logs after training.
• Schedule ancillary testing and assist with registrations and data entry.
• Chaperone during medical examinations.
• Maintain medical records and ensure test results are available for visits.

Education

High school diploma or equivalent

Medical Assistant program graduate

Med Ed program graduate

1 year clinical experience

Job description

Perform various duties related to patient care and treatment as directed by attending providers in an outpatient clinic setting. Provide clerical and clinical support to medical staff in assigned unit.

MINIMUM QUALIFICATIONS:

1. High school diploma or equivalent.
2. Graduate of a Medical Assistant Program OR graduate of the Med Ed Program OR one (1) year of clinical experience.
3. Obtain certification in Basic Life Support within 30 days of hire.
4. State criminal background check and Federal (if applicable), as required for regulated areas.

PREFERRED QUALIFICATIONS:

1. Registration or Certification as a medical assistant.

EXPERIENCE:

1. One (1) year experience as a Medical Assistant or patient care.

CORE DUTIES AND RESPONSIBILITIES:

1. Provide support to medical staff to assure patients' needs are met and to assure efficient operation of outpatient unit.
2. Assist providers when possible in completing requisitions or forms for patient examination or testing. May assure availability of test results for patient visits. Assist patients and providers with medical office visits.
3. Administer prescribed medication under supervision of attending provider.
4. Perform qualitative and quantitative tests and examinations of specimens.
5. Obtain and document patients’ specimens as ordered.
6. Documents and reports test results to medical provider.
7. After training and skills testing may perform assigned and/or all ordered POCT tests and maintain quality control testing and logs.
8. Schedules additional ancillary testing as needed. Assists providers when possible in completing requisitions or forms for patient examination or testing.
9. Act as chaperone during medical examinations.
10. Ensure medical records and test results are available for visit, including those from referring physicians. Inspect/review medical records to maintain correct order and completeness.
11. Monitors nurse call system and relays information to appropriate staff telephone calls and transmits information to appropriate staff.
12. Provides assistance and information to patients, families, and visitors as instructed by the physician.
13. Participates in Quality Assurance Program to assure quality patient services are provided.
14. Generate required patient charge data according to WVU Medicine outpatient procedures.
15. Assist in maintaining appropriate inventory of supplies and equipment for patient care needs by preparing orders and reporting needs to supervisor. Demonstrate knowledge of use and care of all equipment including printers, embossers, and computers.
16. Assist with maintenance of inventory and equipment on assigned outpatient unit.
17. May schedule and coordinate new and return appointments using computerized system according to WVU Medicine outpatient clinic policy and procedures. Schedule and coordinate diagnostic and/or therapeutic procedures.
18. May assure registration of patients. Collect vital information for purposes of patient identification and billing purposes and enter data into computer. Obtain charts and fee sheets necessary for patient visits. Obtain signatures from release of information and consent to treatment.
19. May assist Registration Specialist with deposit of money and with late night coverage. May assist Manager/Supervisor with unit correspondence using computer software.
20. May process and mail letters to patients.

PHYSICAL REQUIREMENTS:

1. Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and carrying of materials and equipment weighing 40+lbs.
2. Must be able position and/or lift patients, and stand or walk 4 to 12 hours per day.

WORKING ENVIRONMENT:

1. Work is performed in a normal clinical outpatient environment.
2. Position is frequently exposed to biohazards, as well as communicable disease.
3. Position requires ability to respond quickly to varying demands from provider and patient.

ADDITIONAL JOB DESCRIPTION:

Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt)

UHA University Health Associates Cost Center: 8333 UHA Community Practice Morgantown South Address: 250 Retail Circle Morgantown West Virginia

Equal Opportunity Employer University Health Associates and its subsidiaries (collectively "UHA") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. UHA strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All UHA employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

The West Virginia University Health System is West Virginia’s largest health system and largest private employer, providing care to communities across West Virginia, Maryland, Ohio, and Pennsylvania. The integrated academic health system includes 25 hospitals and five institutes, with more than 3,500 licensed beds, 4,000 clinicians, 39,000 employees, and $8.5 billion in annual operating revenues. Anchoring the system in Morgantown, West Virginia, are WVU Hospitals, an 880-bed academic medical center, and the 150-bed WVU Medicine Golisano Children’s Hospital. Together, the Health System’s hospitals, clinics, and specialty programs provide a comprehensive continuum of care, ranging from community-based primary and specialty services to highly complex, quaternary care and post-acute care.