Ambulatory Care Administration Supervisor

University of California, San Francisco; San Francisco (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

University of California, San Francisco’s Adult Pulmonary Function Laboratory seeks an experienced supervisor to oversee PF technicians, ensure compliance, and drive timely delivery of services. The role includes mentoring staff, managing scheduling and timekeeping, and implementing procedural improvements to boost efficiency.

Collaborate with PF Lab Attendance, Directors, and management to propose changes that enhance operations, patient care, and regulatory adherence within UCSF's clinical and

Qualifications

• Bachelor’s degree in related area or equivalent.
• 3+ years related experience.
• 1+ year as lead/supervisor/manager.
• Detail oriented with strong analytical thinking.
• Solid interpersonal and communication skills.
• Knowledge of regulatory requirements is a plus.

Responsibilities

• Supervise pulmonary function technicians and monitor compliance, quality and timeliness.
• Mentor and train new technicians; manage scheduling and timekeeping.
• Collaborate with leadership to propose changes or new procedures to improve efficiencies.

Skills

Lead supervisor

Interpersonal skills

Written & verbal communication

Analytical thinking

Education

Bachelor’s degree

Job description

Job Summary

Supervises pulmonary function technicians, and monitoring for compliance, quality, and timeliness of work. Mentors and trains new technicians. Provides scheduling, timekeeping, training, and direction for PF techs. Implements changes or new procedures to improve operational efficiencies. Ensures work is completed in a timely manner and in compliance with internal standards and external regulations. Collaborates with PF Lab Attendance and Directors, and manager to propose changes or new procedures to improve operational efficiencies.

Job Description

Supervises pulmonary function technicians, and monitoring for compliance, quality, and timeliness of work. Mentors and trains new technicians. Provides scheduling, timekeeping, training, and direction for PF techs. Implements changes or new procedures to improve operational efficiencies. Ensures work is completed in a timely manner and in compliance with internal standards and external regulations. Collaborates with PF Lab Attendance and Directors, and manager to propose changes or new procedures to improve operational efficiencies.

Department Overview

The Adult Pulmonary Function Laboratory is administratively part of the Cardiovascular Research Institute. The Adult Pulmonary Function Laboratory conducts tests as part of the clinical evaluation and/or treatment of patients referred from UCSF medical center or outside facilities who have a range of pulmonary diseases. These procedures are also conducted as part of certain clinical research protocols carried out by the Pulmonary Attending Physicians. The Adult Pulmonary Function Laboratory also provides training for medical students, residents, and the Pulmonary Fellows during their rotations on the Pulmonary Service at Moffitt-Long Hospitals.

Qualifications

Required

• Bachelor’s degree in related area and / or equivalent combination of experience / training.
• Minimum 3 years of related experience
• Minimum 1 year of experience as a lead/supervisor/manager.
• Detail oriented, with the ability to apply analytical and critical thinking skills to quickly analyze problems, determine appropriate level of intervention, and apply effective solutions.
• Solid interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants, and outside agencies.
• Skills in written and verbal communications, with the ability to convey complex administrative, clinical, and technical information in a clear and concise manner, and to produce a variety of reports and analyses.

Preferred

• Skills to supervise support staff in clinic / center administration, and to effectively manage multiple priorities in a fast-paced, dynamic environment.
• Knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirements.
• Basic knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to provide input to decision-making on human resources matters
• Knowledge of business software and specialized applications and data management systems used in clinic / center operations

About Us

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values . In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html