Ambulatory Application Analyst

Artesian Hotel; Ada (OK); Hybrid; USD 70,000 - 95,000; Full time

Job summary

The Ambulatory Application Analyst at Chickasaw Nation Medical Center will oversee analysis, design, implementation, and support of the EHR (Epic) and related third‑party applications within CNDH. They will know the technical capabilities of the systems as well as clinical and business requirements.

Epic MyChart and EpicCare Ambulatory certifications must be completed within 90 days of hire. The role emphasizes collaboration with IT, clinical operations, and vendors to meet project deliverables

Qualifications

• Bachelor’s degree in a related field and relevant clinical applications experience.
• Epic EHR expertise with MyChart and Ambulatory modules; certification within 90 days.
• Ability to collaborate with IT, clinicians, and vendors on implementations and upgrades.

Responsibilities

• Analyze, design, implement, operate, and support EHR and Epic applications.
• Test changes to ensure alignment with business requirements and no negative impact.
• Serve as primary support contact for end-users and coordinate with vendors.
• Document requirements, perform data analysis, and ensure data integrity.
• Assist with system patches, upgrades, and integrated package deployments.

Skills

Epic EHR

Clinical workflow

Stakeholder communication

Education

Bachelor's degree in health informatics or related field

Tools

Epic MyChart

EpicCare Ambulatory

Job description

Description

We are currently looking for aFull Time Ambulatory Application Analystto join our Clinical Applications team located at the Chickasaw Nation Medical Center working.

Summary

The Ambulatory Application Analyst is responsible for work associated with the analysis, design, implementation, operation, deployment, and support of the organization's electronic health record (EHR), Epic, and related third-party applications within the Chickasaw Nation Department of Health (CNDH). The Ambulatory Application Analyst will know the technical capabilities of the systems they support, as well as the clinical and business requirements of the organization. They will participate in new modules or application implementation and upgrades and act as liaisons between the department, information technology, and application vendors for CNDH. Epic Applications MyChart and EpicCare Ambulatory Certification- Must be completed within 90 days of positionhire.

Responsibilities

• Analyzes, documents, and communicates business requirements for new system functionality and enhancements to existing functionality
• Test system changes to ensure that they meet business requirements and do not adversely impact other areas of the Epic system
• Acts as the primary support contact for the application's end-users
• Identifies issues that arise in their application areas and issues that impact other application teams and works to resolve them
• Guides workflow design, builds, tests the system, and analyzes other technical issues associated with Epic software
• Works with Epic representatives and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline
• Develops an understanding of operational needs to set the direction for the organization's goals and objectives by attending site visits and other integrated sessions
• Reviews the status of projects and issues on an ongoing basis with leadership
• Performs in-depth analysis of current and future workflows, data collection, report details, and other technical issues associated with the Epic EHR and designated third-party applications
• Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial, and efficiency needs
• Validates that data is accurate and meets business requirements
• Provides support for installing and implementing system patches, service utilities, and version upgrades as assigned
• Troubleshoots and identifies root causes and documents problems of simple to medium complexity for assigned applications and systems
• Maintains data integrity and security for assigned applications and systems
• Identifies, implements, completes integrated testing, and communicates requested changes to the Epic system
• Develops system documentation as assigned per standards
• Develops communication‑related education efforts for deployments, upgrades, optimizations, and other system changes as assigned
• Coordinates with Department of Health IT staff and other application administrators to implement integrated packages, resolve conflicts, provide secondary support on related software modules, and ensures smooth operations in areas where package scope overlaps or is integrated with other services functions
• Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system
• Completes integrated testing to test system changes in all Epic environments to ensure that they meet business requirements and do not adversely impact other areas of the system
• Stays current on Epic application releases and participates in upgrade planning and testing
• Investigates standardization and process improvement opportunities by rounding within clinical areas while making build decisions
• Participates in performance improvement activities to measure, assess and improve the quality of assigned work area
• Cultivate and sustain cooperative relationships across different divisions, departments, and external entities
• Completes all training and development requirements and participates in continuing education opportunities
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Performs all other duties as assigned

Competencies

Essential:

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Must have a clear understanding of Health Insurance Portability and Accountability Act (HIPAA)
• Knowledge and understanding of a wide array of integration points, including scheduling, lab, radiology, billing, ambulatory, health information management, and other integrated areas
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Experience

Essential:

• 3 years directly related experience

Education

Essential:

• Bachelors Degree in directly related field

Credentials

Essential:

• Standard Driver's License
• Pass general background check
• Completion of the Sphinx Assessment
• Epic module certification as assigned
• Epic MyChart Certification
• EpicCare Ambulatory Certification

Nonessential:

• Cert Associate in Healthcare Information and Mgmt Systems
• Certified Prof Healthcare Information Management Systems

Working Conditions

Essential:

• Pass pre-employment drug test
• May be required to work after hours or on weekends as needed
• Hybrid

Training

• It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission

• To enhance the overall quality of life of the Chickasaw people.

Vision

• To be a nation of successful and united people with a strong cultural identity.

Core Values

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork