Ambulance Operator

Rural Metro Fire Department; Alcoa (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Rural Metro Fire Department in Alcoa, TN is seeking an Ambulance Operator (Driver) to respond to emergency and non-emergency transportation requests while delivering high-quality care and customer service to patients.

You will document trips, maintain vehicle readiness, and operate equipment such as stretchers and wheelchairs. Collaboration with health and safety teams is essential for reliable patient transport.

Qualifications

• State Driver’s License.
• High school diploma or equivalent (GED).
• CPR card (Preferred).
• Driving record in compliance with company policy.
• Pass Physical Agility Test
• Some work experience, preferably in healthcare.

Responsibilities

• Drivers will respond to operation and dispatch requests and use the necessary tools, maps and addresses to efficiently transport customers to and from facilities in a timely manner.
• Clearly document trip information details and adhere to company policies and procedures while maintaining confidentiality and patient rights.
• Take pride in maintaining a safe and clean vehicle environment for patients, complete the regular mechanical checklist at the start of shifts and report any vehicle issues to the Fleet Manager as needed.
• Use appropriate communication methods including standard radio transmission codes to effectively respond and route patients and comply with the company’s information security standards.
• Drivers will operate transportation equipment including stretcher, hydraulic lift, wheelchair as well as be able to use protective personal equipment and manage disposal of supplies as necessary.
• Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow drivers and operations team.

Skills

State Driver’s License

CPR Card

Driving record compliance

Physical Agility Test

Healthcare experience

General work experience

Education

High school diploma or GED

Job description

Ambulance Operator (Driver)

We’re hiring Ambulance Operators that will respond to emergency and/or non-emergency requests for transportation needs and deliver high-quality care, treatment and customer service to patients.

Responsibilities:

• Drivers will respond to operation and dispatch requests and use the necessary tools, maps and addresses to efficiently transport customers to and from facilities in a timely manner.
• Clearly document trip information details and adhere to company policies and procedures while maintaining confidentiality and patient rights.
• Take pride in maintaining a safe and clean vehicle environment for patients, complete the regular mechanical checklist at the start of shifts and report any vehicle issues to the Fleet Manager as needed.
• Use appropriate communication methods including standard radio transmission codes to effectively respond and route patients and comply with the company’s information security standards.
• Drivers will operate transportation equipment including stretcher, hydraulic lift, wheelchair as well as be able to use protective personal equipment and manage disposal of supplies as necessary.
• Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow drivers and operations team.

Qualifications:

• State Driver’s License
• High school diploma or equivalent (GED)
• CPR card (Preferred)
• Driving record in compliance with company policy
• Pass Physical Agility Test
• Some work experience, preferably in healthcare

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.