Ambulance Operation Manager

First Rescue Ambulance; Azusa (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Salaried Position

Health Insurance

401k

Paid Sick Leave

Jury Duty Pay

CPR training provided by company

Direct Deposit

Much more!

Job summary

First Rescue Ambulance in Azusa seeks an Experienced Ambulance Operations Manager to support COO/Dispatch Manager in maintaining efficient field operations and company growth in equipment and personnel. The role requires at least 2 years in ambulance supervision, EMT/paramedic certification, CPR, and a clean driving record.

It is a salaried, on-site position with benefits in Los Angeles County. Strong computer skills and ability to analyze performance data are essential for improving efficiency,

Qualifications

• At least 2 years in ambulance supervision or management, preferably in Los Angeles County.
• Must be currently certified as an EMT or paramedic (preferred but negotiable).
• CPR Certification (Healthcare Provider).
• Medical Examiners Certificate.
• Ambulance Driver's License.
• Clean driving record with 2 years of commercial driving experience.
• Good computer skills.
• Can manage time and multi-task.
• Knowledge of utilizing performance reports to improve efficiency, utilization and profitability.

Responsibilities

• Assist Chief Operating Officer and Dispatch Manager to ensure efficiency and growth of operations.
• Oversee field staff and dispatchers to ensure policy compliance and efficiency.
• Monitor attendance and address attendance issues.
• Assist field providers in performance of their duties.
• Review ePCR reports daily and ensure QA corrections are completed.
• Investigate and close incident reports.
• Oversee Equipment Officers for vehicle maintenance and appearance.
• Respond to scenes when requested and lead incident investigations.
• Promote a safe work environment and ensure policy compliance.
• Assist with dispatching duties and Field Training Officer program.
• Ensure EMTs obtain DOT permitting in a timely manner.
• Assist in recruitment and onboarding of field staff.
• Support scheduling, fill shifts, and arrange coverage as needed.
• Schedule vehicle inspections and ensure vehicles are inspection-ready.
• Other duties as assigned

Skills

Ambulance supervision

Ambulance management

Time management

Multitasking

Computer skills

DOT permitting

CPR certification

EMT/Paramedic certification

Driver's license

Safety awareness

Education

EMT or Paramedic certification

CPR Certification (Healthcare Provider)

Medical Examiners Certificate

Driver's license

Tools

ePCR system

Job description

First Rescue Ambulance is seeking an Experienced Ambulance Operations Manager. Must have at least 3 years of experience at the management level of an ambulance company.

Responsibilities

The Operations Manager will assist the Chief Operating Officer and Dispatch Manager to ensure efficiency and growth by maintaining current operations and supporting the growth of the company in both equipment and personnel.

• Responsible for ensuring the efficiency and compliance of company policies and procedures for all field staff and dispatchers
• Assures that all assigned personnel report to duty on time, tracks attendance and follows up on attendance issues
• Direct oversight of employees in accordance with the Company's Policies and Procedures.
• Assists field providers in performance of their duties.
• Reviews ePCR reports on a daily basis, assures that QA corrections are completed by field staff in a timely manner
• Reviews incident reports and follows through with investigation and closure of incident
• Oversees the work of Equipment Officers to ensure compliance of vehicles, maintenance and company image
• Responds to scenes when requested, gathers information and leads investigations into accidents, injuries, and other incidents
• Promotes a safe work environment for all employees
• Ensures compliance of First Rescue Ambulance Policies and Procedures including uniform, grooming, attendance, etc.
• Assists with dispatching duties when needed
• Oversees the Field Training Officer Program
• Ensures all EMT's obtain DOT permitting in a timely manner
• Assist in the recruitment of field staff
• Assists with orientation of new hire EMT's and other field staff
• Assists in completion of field schedule to include filling open shifts, finding coverage if an employee calls off, and assisting in determining the need for additional shifts on the schedule
• Schedules vehicle inspections and ensures vehicles are ready for inspection
• Other duties as assigned

Benefits

• Salaried Position
• Health Insurance, Dental and Vision plans
• Direct Deposit
• 401k
• Paid Sick Leave
• Jury Duty Pay
• CPR training provided by company
• Much more!

Experience & Requirements

• At least 2 years in ambulance supervision or ambulance management, preferably in Los Angeles County
• Must be currently certified as an EMT or paramedic (preferred but negotiable)
• CPR Certification (Healthcare Provider)
• Medical Examiners Certificate
• Ambulance Drivers License
• Clean driving record with 2 years of commercial driving experience
• Good computer skills
• Can manage time and multi-task
• Knowledge of utilizing performance reports to improve efficiency, utilization and profitability

Preferred

• Bachelors Degree
• Risk and Safety Management experience
• Fleet Management Experience (including licensing with all agencies)
• Scheduling Experience
• 911 EMS Experience