Ambulance Care Assistant - BA

EMED Group; Bristol (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Life Assurance

Sick pay after 2 years

GP Consultation 24/7

2nd opinion medical support

Hospital cash plan

Mental health support

Physiotherapy access

Legal advice on personal matters

Retirement planning guidance

Annual leave after 5 years

Refer a Friend scheme

EMED foundation support

Pension scheme

Blue Light Card

Uniform provided

Employee Assistance Programme

Flu vaccination

Job summary

Bristol Ambulance, part of EMED Group, is seeking Ambulance Care Assistants to join our Bristol team. We offer full and part-time roles with 12-hour shifts, days and nights, starting between 06:00 and 19:00. You will support patients throughout their medical journeys, showing empathy and professionalism in every interaction.

Join a values-driven team with extensive employee benefits and ongoing opportunities to make a meaningful difference in the community.

Qualifications

• Full UK manual driving license (held for minimum 12 months if over 21, or 24 months if under 21).
• Experience in Care (HCA, Support worker, etc) - advantageous.
• Excellent communication and interpersonal skills.
• Ability to work well in a team and independently.
• Physical fitness to assist patients with mobility needs.

Responsibilities

• Assisting in the transportation of ‘end of life’ patients, ensuring a high level of empathy is present at all times.
• Building rapport by effectively communicating with patients and their relatives/friends.
• Responsible for lifting, securing and helping patients in and out of the Ambulance.
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical settings.
• Ensuring that the ambulance is kept safe, clean and tidy.

Skills

Compassionate

Excellent communication

Team player

Physical fitness

Independent worker

Job description

Bristol Ambulance (Part of EMED Group) have a fantastic opportunity for Ambulance Care Assistants to join our team based in Bristol (Swift House).

We're seeking compassionate individuals to provide essential support to patients during their medical journeys.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

We have Full time & Part time hours available and we operate on a 24 hour basis (days and nights). Shifts are 12 hours & start times are between 06:00 - 19:00.

What benefits can you expect?

• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years’ service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).

Other Duties Include

• Assisting in the transportation of ‘end of life’ patients, ensuring a high level of empathy is present at all times
• Building rapport by effectively communicating with patients and their relatives/friends
• Responsible for lifting, securing and helping patients in and out of the Ambulance
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical settings.
• Ensuring that the ambulance is kept safe, clean and tidy

Do you have what it takes?

• Full UK manual driving license (held for minimum 12 months if over 21, or 24 months if under 21)
• You have experience in Care (HCA, Support worker, etc) - advantageous
• Excellent communication and interpersonal skills
• Ability to work well in a team and independently
• Physical fitness to assist patients with mobility needs

Join us in delivering exceptional care to our community. We are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide. EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.