Ambassador Warehouse Supervisor – Food & Beverage

SeaWorld; San Diego (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld seeks enthusiastic Ambassadors to supervise storage venues with a focus on service, safety, and quality. You will manage receiving, labeling, storage, and distribution of goods, while driving inventory accuracy and guest-facing excellence.

You will lead training for ambassadors and supervisors, uphold SEA grooming guidelines, and ensure safe, compliant operations. This role requires physical ability and flexible scheduling, including weekends and holidays.

Qualifications

• Must be at least 18 years old.
• Must be able to lift 50–100 lbs.
• Must have a valid driver’s license.
• Previous warehouse experience required.
• One year of leadership experience with no significant performance deficiencies in last 6 months or equivalent external experience preferred.
• High School Diploma or equivalent preferred.

Responsibilities

• Oversee and assist in the receiving, labeling, storage, and distribution of all warehouse goods.
• Responsible for inventory quality and control of merchandise and culinary products.
• Communicate daily with all levels of leadership.
• Process daily paperwork in SAP or MMS system.
• Assist Warehouse leader with training of ambassadors and assistant supervisors while ensuring SEA grooming guidelines and employment standards.
• Supervise and counsel ambassadors and assistant supervisors with proper training and development per SEA guidelines.
• Complete appropriate paperwork and administer developmental documentation.
• Establish and maintain a positive atmosphere ensuring high ambassador engagement.
• Ensure area opening/closing procedures and timely task completion by ambassadors and supervisors.
• Maintain safe work habits with PPE use and reporting unsafe situations.
• Maintain a safe, clean environment for guests and ambassadors.
• Enforce company standards and policies.

Skills

Leadership

Warehouse operations

Inventory control

Communication skills

Safety compliance

Education

High school diploma or equivalent

Tools

SAP

MMS system

Job description

SeaWorld seeks enthusiastic Ambassadors to supervise storage venues with a focus on service, safety, and quality. You will manage receiving, labeling, storage, and distribution of goods, while driving inventory accuracy and guest-facing excellence.

You will lead training for ambassadors and supervisors, uphold SEA grooming guidelines, and ensure safe, compliant operations. This role requires physical ability and flexible scheduling, including weekends and holidays.