Ambassador - Home Free

Five Keys Schools and Programs; San Francisco (CA); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Low-cost medical, dental, and vision

403(b) retirement plan

Gym membership reimbursements

Annual massages reimbursement

Wellness programs and apps

Employee Assistance Program

Descripción de la vacante

Five Keys Schools and Programs operates Home Free on Treasure Island, San Francisco, offering transitional housing for criminalized survivors of domestic violence. The Housing Ambassador role focuses on safety and well-being during overnight and swing shifts, with weekend and holiday coverage as needed.

based on site, this position requires calm, organized individuals who communicate well, adapt to diverse backgrounds, and collaborate with program staff to support residents rebuilding their

Responsabilidades

• Ensure the safety, security and well-being of participants after hours and on occasional weekends and holidays.
• Respond to emergencies or participant needs after hours and escalate to the Program Manager when needed.
• Assess and respond promptly to participants' needs, requests and complaints in a respectful manner.
• Maintain congenial relationships with participants, respecting diverse backgrounds and Fair Housing rules.
• Enforce house rules and report concerns to the Home Free Program Manager.
• Monitor the facility and participants after business hours and document activities in the log.

Descripción del empleo

Mission Statement

Through the use of social and restorative justice principles, Five Keys provides traditionally underserved communities the opportunity to improve their lives through a focus on the Five Keys: EDUCATION, EMPLOYMENT, RECOVERY, FAMILY, COMMUNITY.

Mission Statement

Through the use of social and restorative justice principles, Five Keys provides traditionally underserved communities the opportunity to improve their lives through a focus on the Five Keys: EDUCATION, EMPLOYMENT, RECOVERY, FAMILY, COMMUNITY.

Five Keys Overview

Five Keys is a nonprofit organization that operates an extensive network of programs across California. With a presence in 14 counties and over 120 locations, Five Keys focuses on various initiatives aimed at empowering individuals and families to overcome poverty and inequity. The organization's programs encompass a wide range of services, including public charter schools, restorative justice programs in jails and prisons, shelters, permanent supportive housing, and the development of new housing and support programs. At Five Keys, the overarching objective is to uplift individuals and families by providing them with essential resources. This includes education, housing, employment, and the necessary tools to sustain their progress. By offering these fundamental elements, the organization aims to create positive and lasting change in communities, making them better places for everyone.

HOME FREE BACKGROUND

Our Home Free residence is located on Treasure Island (in San Francisco) and will be the first of its kind in the nation: transitional housing for criminalized survivors of domestic violence. We will house up to 12 formerly incarcerated mature women who have survived domestic violence, spent long and excessive sentences in prison, and are reestablishing their lives. We recognize that the reintegration needs of mature women who are survivors of domestic violence and related trauma are different and thus this is a call to action to be responsive to those survivors for reentry housing and related programs. After long periods of incarceration, the survivors have missed out on cultural and technological changes in society, have been away from family, and have been separated from the workforce for decades. Home Free will provide safe and vibrant co-housing that underscores each woman’s worth, humanity and dignity for their successful reintegration. This will be a place for the women to create pathways to their own independence, success and happiness

Our Core Competencies

A well qualified candidate has the capacity to communicate effectively, collaborate with others while building positive relationships, demonstrates strong problem solving skills, has a dynamic learning mindset, and remains committed to a high level of cultural and social awareness. A successful candidate will work well under pressure, observe appropriate boundaries and operate with a high degree of emotional intelligence.

What It’s Really Like To Join Our Agency…

At Five Keys, culture matters. Culture is at the very core of everything we do and impact on a daily basis. We’ve made a commitment to building an inclusive culture that seeks collaboration over hierarchy to create empowered work teams. We serve vulnerable populations daily and we strive to approach everyone with compassion, patience and a trauma informed approach. We choose to push past discomfort to have difficult conversations to impact the greater good. This allows us the opportunity to collaboratively create an inclusive culture and transform the world around us.

Benefits

• We offer very low monthly costs for medical, dental, and vision insurance, along with generous time off!
• Various pre-tax flexible spending accounts and retirement account 403(b) are available.
• We provide annual reimbursements up to $100 towards gym membership, smoking cessation, and weight loss programs.
• Annual athletic event participation and annual massages are reimbursed up to $50.
• Other Company-paid benefits, including free wellness-related apps, an Employee Assistance Program, and a comprehensive mental health care platform, are available to you and your dependents.

Qualifications

JOB SUMMARY

The primary role of our Housing Ambassador is to provide for the health, safety and well-being of Home Free residents on overnight, swing, and occasional weekend and/or holiday shifts. This position will report to the Home Free Program Manager and, at times, may collaborate with the Program Coordinator. This role will primarily be to support and intervene in an emergency so that the live-in participants are safe and secure. The Housing Ambassador is a position which will be essential to creating a safe and supportive community for the Home Free participants. The Housing Ambassador will be on site in a separate unit that is also the Home Free Office. We are looking for someone who insists on maintaining a positive attitude and enjoys supporting a diverse group of people. If this job is for you, you love talking with people and doing a broad array of activities in any given day or week. You enjoy keeping everything organized and find new ways to improve how we do things. You are attentive to detail with keen follow-through skills. You organize, schedule, communicate and collaborate. You are comfortable with people from every walk of life, including previously incarcerated individuals. You’ve got great energy and you’re willing to work hard and go the extra mile to take care of our participants.

Job Duties And Responsibilities

• The primary role of the Home Free Ambassador is to ensure the safety, security and well-being of the participants as well as the complex after hours and on occasional weekends, swing shifts, and holidays
• Respond to any emergencies or participant needs after hours and contact the Program Manager when needed
• Ability to assess and respond to all immediate participant needs, requests and/or complaints in a timely, effective and respectful manner
• Maintains congenial relationships with all participants, is understanding of and sensitive to cultural backgrounds, economic status, those with special needs, and adheres to Fair Housing and Equal Housing Opportunity requirements
• Respects and follows house rules and informs Home Free Program Manager of concerns, violation of any rules and agreements of any residents
• Monitor facility and participants after business hours
• Interact with residents while maintaining boundaries in accordance with Five Keys Home Free policy
• Enters information into the log upon arrival and end of shift
• De-escalation of potential client conflicts