Ambassador

American Assets Trust, Inc.; San Diego (CA); On-site; USD 53,000 - 55,000; Full time

Job summary

American Assets Trust, Inc. is seeking a Safety and Security Ambassador to oversee patrols of our residential properties and to coordinate with the on-site safety lead, residential office administration teams, operations, engineering, and third-party security vendors.

You will work closely with and train the third-party security teams to ensure safety and security of the property and residents, and maintain best practices for access control, video surveillance, and tenant relations.

Responsibilities

• Oversee safety and security patrols of the residential properties.
• Act as a conduit between the on-site lead, residential office teams, operations, engineering, and third-party security vendors.
• Train third-party security teams to ensure safety and security of the property and residents.
• Maintain best practices for security patrols, access control, video surveillance and tenant relations.
• Coordinate entry of tenants, visitors, vendors, tow companies, ride share, food delivery and first responders via access controls and surveillance.

Job description

Title: Safety and Security Ambassador

Salary: $25.63 - $26.53 hourly

Schedule: Saturday - Wednesday 3:00 pm - 11:30 pm

Job Description:

• The Safety and Security Ambassador is responsible for overseeing safety and security patrols of the residential properties.
• The Ambassador will act as a conduit between the Safety and Security on-site lead, residential office administration teams, operations, engineering, and third-party security vendors.
• The Ambassador will work closely with and train the third-party security teams to ensure the safety and security of the property and residents.
• The Ambassador will maintain best practices for security patrols, access control, video surveillance and tenant relations as it pertains to safety which include responding to resident concerns, assisting residents, walking the surrounding property and helping to identify building operations that need repair, replacement, and/or attention (eg: elevators, gates, doors, trash rooms, etc.), ensuring amenities are safe, locked, and in good working order, and performing building access and checkpoints to ensure safety.
• The Ambassador will be responsible for coordinating/monitoring the entry of tenants, visitors, vendors, tow companies, ride share companies, food delivery services and first responders to the property via access controls and surveillance cameras as directed by the Security Lead.

Organizational Relationship:

• The Ambassador reports administratively to the Corporate Director of Safety and Security.
• The Ambassador reports functionally and operationally to the on-site Safety and Security Manager and Team Leads, but also maintains an indirect reporting relationship with the Property Manager.
• The Ambassador shall also work closely with the third-party security teams to provide support services for various property service request.
• This position patrols the grounds on foot/vehicle and responds to tenant request, noise complaints, intruder alerts, or suspicious activity.

This job description is not intended to be all-inclusive, and the employee will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This job description does not constitute a written or implied contract of employment.

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