Amazon Jobs Online Part Time, Part Time Amazon Jobs From Home ( Customer Service Associate )

Amazon; Tallahassee (FL); On-site; USD 22,730 - 32,373; Full time

Job summary

Amazon in Tallahassee, Florida is seeking a Customer Service Associate to deliver high-quality assistance to customers. The role requires a Bachelor’s degree and solid English skills, with strong written and verbal communication.

You will work to understand customer issues, respond clearly, and help resolve questions efficiently. Candidates should demonstrate excellent interpersonal abilities, problem solving, and the capacity to work independently or in a team.

Qualifications

• Bachelor degree required.
• Strong written and verbal English communication.
• Excellent customer focus and problem-solving ability.
• Ability to work both independently and in a team.
• Comfort with rotating shifts including weekends.
• Experience with Windows OS, Microsoft Word and Outlook.
• Ability to navigate the web and use Viewpoint applications.

Responsibilities

• Provide high-quality customer support and resolve issues.
• Communicate clearly and concisely with customers.
• Manage multiple tasks and follow up on requests.
• Work well in a team or independently as needed.
• Adapt to changes and maintain focus during peak times.

Skills

English level

Interpersonal skills

Clear communication

Problem solving

Writing skills

Teamwork

Independent work

Customer focus

Critical thinking

Multitasking

Rotating shifts

Education

Bachelor Degree

Age 18+

High school diploma

Tools

Windows OS

Microsoft Word

Microsoft Outlook

Web Browser

Viewpoint

Job description

Job Summary

Position: Customer Service Associate
Salary: $20/Hour
Company: Amazon
Location: Tallahassee, Florida
Educational requirements: Bachelor Degree
Saudi Nationals Only

Our Amazon Contact Focuses pursue a solitary objective: to convey the most ideal help insight to our clients. We're expected to think like proprietors, tackling issues the first time to ensure a smooth client experience.

Key Responsibilities – Relational Abilities

• Great English level
• Great relational abilities in (composed and verbal)
• Capacity to convey accurately and obviously with all clients
• Great perception abilities - capacity to plainly comprehend and express the issues clients present
• Capacity to think – follow clients issues without interruption to goal
• Great creation abilities – capacity to make a syntactically right, compact, and exact composed reaction
• Capacity to work freely and inside a group

PC Information/Abilities

• Capacity to utilize a workstation framework
• Experience with Windows Working Framework, Microsoft Viewpoint, Microsoft Word and Web Adventurer
• Incredible composing abilities
• Exhibits comprehension of the Web
• Exhibits a capacity to explore sites effectively
• Exhibits a Decent information on Viewpoint applications
• Capacity to adjust to changes in the workplace effectively

Client Concentration

• Superb client care abilities, including keeping up with center around the client issue in a speedy climate
• Capacity to relate to and focus on client needs
• Exhibits relational abilities with a different client base
• Shows compromise, exchange, and de‑acceleration abilities
• Shows possession to determine testing client issues, heightening when important
• Capacity to decide client needs and give suitable arrangements
• Keep up with ordinary and dependable participation, including the day to day plan as appointed
• Adaptable with the functioning timetable; might be supposed to show up on Saturday or Sunday, occasions and occasions
• Capacity to stay at work longer than required as expected by business – however much 60 hours every week, most frequently happening in the weeks encompassing the pinnacle season

Critical Thinking Abilities

• Compelling critical thinking abilities including navigation, using time productively and prompt prioritization of undertakings as appointed
• Capacity to move toward issues consistently and objectively
• Activity situated and self‑restrained
• Coordinated and thorough
• Capacity to rapidly and actually focus on work time in different divisions to address business issue
• Capacity to keep calm in exceptionally raised circumstances
• Qualified competitors will be agreeable in a performing multiple tasks, high‑energy climate. They will be imaginative and insightful issue solvers enthusiastically for brilliant client assistance

Essential Capabilities

• Should have at least B1 capability in composed and communicated in English
• Should be 18 years old or more established
• Graduate with a base capability of secondary school degree
• Should be adaptable in rotational movements including night shifts

Favored Capabilities

• Least 6+ long stretches of Contact Center/BPO experience in Voice Backing is an or more