AM Supervisor

Misericordia Chicago; Chicago (IL); On-site; USD 30,686 - 43,704; Full time

Benefits offered by this job

Health, vision and dental insurance

Paid time off

401K Matching

Referral bonus

Attendance bonus

Opportunities for growth

Professional trainings

Job summary

Misericordia Chicago is seeking a dedicated AM Supervisor to ensure the delivery of high-quality, person-centered care to residents. This role is integral in overseeing daily operations, staff performance, and service delivery while collaborating with various teams.

Qualified candidates will have a high school diploma and experience with developmental disabilities, along with strong leadership and communication skills. The position offers competitive pay and comprehensive benefits.

Qualifications

• Minimum of one year of full-time experience working with individuals with developmental disabilities.
• Certified Medication Passer or eligible for certification.
• Ability to lift up to 40 lbs. unassisted.

Responsibilities

• Oversee daily unit operations and staff performance.
• Ensure delivery of high-quality, person-centered care.
• Collaborate with multidisciplinary teams.

Skills

Leadership

Communication

Problem-solving

Professionalism

Education

High School Diploma

Tools

AWARDS

ADP

Infinitec

Job description

About Misericordia Home

Misericordia Heart of Mercy is a home to over 600 children and adults with mild to profound developmental disabilities. Misericordia offers a community of care that maximizes potential for persons with mild to profound developmental disabilities, many of whom are also physically challenged.

Summary

The AM Supervisor is responsible for ensuring the delivery of high-quality, person-centered care to residents within an assigned residential area. This role works collaboratively with a multidisciplinary team—including administration, nursing, QIDPs, programming staff, environmental services, DSPs, and CNAs—to ensure continuity of care, regulatory compliance, and a safe, supportive living environment. The Residential Supervisor oversees daily unit operations, staff performance, scheduling, and service delivery while modeling Misericordia’s mission and values.

Qualifications

• High School Diploma required.
• Minimum of one (1) year of full-time experience working with individuals with developmental disabilities.
• Demonstrated professionalism, maturity, leadership, communication, and problem-solving skills.
• Ability to manage staff with fairness, consistency, and impartiality while supporting a diverse and inclusive workplace.
• Ability to work collaboratively with administrative staff and interdisciplinary teams.
• Ability to provide direct care to residents.
• Ability to remain on feet for extended periods and conduct frequent rounds throughout the shift.
• Ability to lift up to 40 lbs. unassisted and more than 40 lbs. with assistance; ability to safely operate mechanical lifts.
• Ability to manage high-stress situations effectively.
• Ability to maintain a professional appearance and positive body language to support a welcoming environment.
• Reliable attendance and flexibility to work weekends and some holidays.
• Certified Medication Passer or eligible for certification.
• Proficiency in required Misericordia software systems (e.g., AWARDS, ADP, Infinitec) and basic computer skills including typing, documentation, and data entry.

Pay

$27 per hour

• Health, vision and dental insurance
• Paid time off
• 401K Matching
• Roth 401k with 2% match tax-free withdrawals after retirement
• Referral bonus
• Attendance bonus
• Many opportunities for growth throughout the company
• Various professional trainings offered
• Referrals to state funded resource providing support in finding childcare

Misericordia is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.