AM Server (Barista)

Crescent Hotels & Resorts; Huntsville (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

The Westin Huntsville is seeking a server to provide friendly and efficient service to guests in our restaurant. You will take orders promptly, assist with sidework, and answer menu questions while maintaining a professional appearance.

As part of Crescent Hotels & Resorts, you will ensure orders are accurate, operate the POS system, and help deliver an exceptional dining experience for all guests. This on-site role requires stamina and a customer-focused attitude.

Qualifications

• Must be able to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Able to stand or walk for prolonged periods and lift at least 30 lbs.

Responsibilities

• Take and serve guest orders promptly and according to service manual.
• Do setup sidework as assigned.
• Answer guest questions about the menu.
• Operate the POS system where applicable.
• Check food before serving to ensure appearance, temperature, and portions are correct.
• Perform other job-related duties as assigned.

Skills

English communication

Customer service

Physical stamina

Tools

POS system

Job description

Westin Hotel Huntsville
6800 Governors West NW
Huntsville, AL 35806, USA

Description

ESSENTIAL JOB FUNCTIONS:

1.Take and serve guest orders promptly and according to service manual.

2.Do all necessary set-up sidework as assigned.

3.Answer any guest questions about the menu.

4.Operate the electronic cash register/P.O.S. system (where applicable).

5.Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.

6.Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English.Self-starting personality with an even disposition.Maintain a professional appearance and manner at all times.Can communicate well with guests.Must be able to withstand prolonged periods of standing and/or walking.Ability to lift at least 30 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about.One of the keys to a positive guest experience is positive interaction withhotel staff.It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.Everyhotel associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to The Westin Huntsville.Everyhotel associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.