AM Server

Ontario Trillium Foundation; Santa Monica (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Employee discount

Health, dental, and more

Paid time off

Job summary

Ontario Trillium Foundation is seeking a Restaurant Server for an upscale casual dining environment in Santa Monica. You will greet guests, present menus, and take orders while delivering outstanding service. Experience handling high-volume service, wine knowledge, and strong communication are preferred.

You will work a typical 8-hour shift from Monday to Friday with weekend/holiday availability, on-site in California. A high school diploma is required, and food safety training is a plus.

Qualifications

• 3 years of experience as a Restaurant Server preferred.
• Wine experience is a plus.
• Experience with high-volume service environments.
• Strong interpersonal and customer-service focus.
• Experience with cash registers and ordering systems.
• Able to think quickly and solve problems.
• Team player with good time-management.
• Excellent communication and listening skills.
• Customer-centric approach to service.
• High school diploma or equivalent; food safety training is a plus.

Responsibilities

• Provide excellent customer service and greet customers while presenting menus.
• Make recommendations based on customers' preferences.
• Take and serve food and drinks orders.
• Upsell when appropriate to enhance guest experience.
• Arrange table settings and keep tables clean and tidy.
• Deliver checks and collect payments.
• Coordinate with serving and kitchen staff.
• Adhere to health department rules and customer service guidelines.

Skills

Customer service

Interpersonal skills

Active listening

Time management

Communication skills

Team player

Critical thinking

Problem solving

Customer-centric

Education

High school diploma

Food safety training

Tools

Cash register / POS system

Job description

Our Next Family Member

Restaurant Server duties and responsibilities

• Provide excellent customer services
• Greet customers and present menus
• Make suggestions based on their preferences
• Take and serve food/drinks orders
• Up-sell when appropriate
• Arrange table settings
• Keep tables clean and tidy at all times
• Deliver checks and collect payments
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines

Restaurant Server requirements and qualifications

• 3 years of experience as a Restaurant Server preferred
• Wine Experience
• High Volume Experience
• Experience with developing constructive working and interpersonal relationships with colleagues and customers
• 2 years of experience with cash register and any ordering information system
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Active listening
• Customer-centric
• High school diploma; food safety training will be considered a plus

Benefits:

• Employee discount
• Health medical, dental, and more!
• Paid time off

Restaurant type:

• Upscale casual restaurant

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend/Holiday availability

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant Experience: 2 years (Required)