AM Server

Kolter Hospitality, LLC.; Orlando, Northern (FL, KY); Hybrid; USD 12,000 - 18,000; Full time

Job summary

Kolter Hospitality is seeking a server at AC by Marriott Orlando to deliver exceptional guest service and handle order taking and payments. The role emphasizes hospitality, attention to detail, and maintaining a clean dining area.

The position requires weekend availability, basic computer use, and a friendly, professional demeanor in a fast-paced hotel restaurant environment in Orlando, FL.

Qualifications

• Able to work weekends.
• Report to work on time and in proper uniform.
• Knowledge and/or ability to operate a computer.
• Experience: None. Customer Service or Hospitality experience a plus.
• Education: None

Responsibilities

• Assist guests by taking and delivering orders.
• Ring orders into the POS system and process payments.
• Maintain clean, organized dining area and assist in opening/closing procedures.
• Know menus and specials to answer guest questions.
• Provide cordial, efficient, professional guest service.

Skills

Customer service

Hospitality

Guest interaction

Problem solving

Education

No degree required

Tools

POS terminal

Job description

Job Details

• Job Location: AC by Marriott Orlando - Orlando, FL 32801
• Position Type: Full Time
• Salary Range: $10.98 - $10.98 Hourly
• Job Shift: Any

Overview

A Kolter Hospitality Server delivers service excellence to our guests in an attentive, courteous and efficient manner. This position is responsible for receiving and delivering guests orders and collecting payment.

Performance Expectations

• Prepare and serve food and drinks for guests.
• Have a thorough knowledge of menus and applicable specials.
• Ring food orders into computer immediately.
• Process and collect payments from guests.
• Maintain a clean and efficient restaurant.
• Pre-bus all tables removing soiled dishes after each course.
• Perform opening and closing procedures.
• Know and comply with state food handling and liquor laws.
• Engage guests in a cordial, efficient and professional manner.
• Report any items in need of repair.
• Follow all safety procedures while working.

Behavioral Expectations

• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while working in a fast-paced environment.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company
• Passionately provide personalized guest service

Qualifications

General Requirements:

• Able to work weekends
• Report to work on time and in proper uniform.
• Knowledge and/or ability to operate a computer.

Experience: None. Customer Service or Hospitality experience a plus.

Education: None

Physical Requirements

• Ability to stand/walk for up to 8 hours.
• Occasional lifting, pushing and pulling

Kolter Hospitality is proud to be an Equal Employment Opportunity.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

Kolter Hospitality is a drug-free workplace.

Pre-employment drug test and background check required.