AM Server

Lake Placid Club Grandview; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

The Grandview Lake Placid, operated by Essex Hotel Management, is seeking a driven AM Server to deliver warm, attentive service during breakfast and lunch shifts. You will greet guests, take orders, serve food and drinks, and ensure a pleasant dining experience.

As part of Essex Hotel Management, we value integrity, teamwork, and hospitality, and offer a fast-paced environment with opportunities to grow within the company.

Qualifications

• Previous experience as a server in a restaurant or hotel setting preferred.
• Excellent customer service skills and a friendly demeanor.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong communication and interpersonal skills.
• Ability to stand for long periods of time and lift up to 25 pounds.
• Flexibility to work early morning shifts, weekends, and holidays.

Responsibilities

• Greet guests and take their orders promptly and accurately.
• Serve food and beverages in a timely and efficient manner.
• Ensure that guests have everything they need throughout their meal.
• Answer any questions guests may have about the menu or restaurant.
• Handle cash and credit card transactions accurately.
• Maintain a clean and organized dining area.
• Assist with opening and closing duties as needed.

Skills

Customer service

Multitasking

Communication

Cash handling

Job description

Description

The Grandview Lake Placid, managed by Essex Hotel Management, is currently seeking a DRIVEN AM Server.

As an AM Server, you will be responsible for providing exceptional customer service to our guests during breakfast and lunch hours. You will be expected to take orders, serve food and beverages, and ensure that our guests have a pleasant dining experience.

Responsibilities:

• Greet guests and take their orders promptly and accurately
• Serve food and beverages in a timely and efficient manner
• Ensure that guests have everything they need throughout their meal
• Answer any questions guests may have about the menu or restaurant
• Handle cash and credit card transactions accurately
• Maintain a clean and organized dining area
• Assist with opening and closing duties as needed

What are we looking for? For nearly three decades, Essex Hotel Management's "solution-driven" approach has resulted in high satisfaction for our team members, partners, owners, and guests. This results from our Team Members staying true to our Vision, Mission, and Values. We look for teammates that are DRIVEN:

• Dedicated to finding solutions that work
• Responsive to our partners, our team members, and our guests
• Integrity defines everything we do by taking ownership of our actions and holding ourselves accountable
• Value-Oriented - we value diversity, relationships, and performance
• Engaged - we care about the work we do and the people we work with
• Nimble - we strive to be flexible and innovative

Essex Hotel Management, LLC is committed to fostering an inclusive and diverse workplace, where equal opportunity is extended to all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.

Requirements

• Previous experience as a server in a restaurant or hotel setting preferred
• Excellent customer service skills and a friendly demeanor
• Ability to work in a fast-paced environment and multitask effectively
• Strong communication and interpersonal skills
• Ability to stand for long periods of time and lift up to 25 pounds
• Flexibility to work early morning shifts, weekends, and holidays