AM Resort Server – Guest Experience Pro

Enchantment Group Management Company Llc; Sedona (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Enchantment Group Management Company Llc is seeking a full-time Venue 5 Server AM at Mii amo in Sedona, AZ. You will provide attentive food and beverage service, manage menus, and assist guests with special requests in a fast-paced resort setting.

Ideal candidates have high school diploma, current food handler certification, and strong English communication. Team-oriented, polished appearance, and professional attitude are essential for success.

Qualifications

• High school diploma or equivalent. Must work well with or without direct supervision.
• Must maintain current food handler’s certification.
• English skills necessary to communicate with guests. Computer skills helpful.

Responsibilities

• Provide and facilitate excellent food and beverage service to guests in a welcoming, professional and expedient manner.
• Arrive at scheduled start and be ready for work; uniform neat and pressed.
• Complete knowledge of all menus and wine lists; assist guests with menu selections.
• Take orders, record accurately, and enter into POS; ensure special requests are noted.
• Explain all special orders to kitchen staff; use proper serving techniques.
• Report guest dissatisfaction or issues to management promptly.
• Maintain par levels of selected goods as assigned; assist wine sales programs.
• Identify guests by name and use it during interactions; record preferences for future visits.
• Maintain cleanliness of work station and follow food safety standards.
• Operate POS proficiently; report to Restaurant Manager before shift end.
• Act as ambassador of Enchantment and Mii amo; foster teamwork across departments.

Skills

Food service

Guest interaction

Education

High school diploma or equivalent

Tools

POS system

Job description

Enchantment Group Management Company Llc is seeking a full-time Venue 5 Server AM at Mii amo in Sedona, AZ. You will provide attentive food and beverage service, manage menus, and assist guests with special requests in a fast-paced resort setting.

Ideal candidates have high school diploma, current food handler certification, and strong English communication. Team-oriented, polished appearance, and professional attitude are essential for success.