AM/PM Host AMPMH040540

Crescent Hotels & Resorts; Jackson (MS); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Highly competitive wages

Exceptional health benefits

401(k) matching program

Discounts at Crescent-managed properties

Hotel room discounts worldwide

Free meals and parking

Job summary

Crescent Hotels & Resorts is looking for a motivated guest greeter in Jackson, Mississippi. You'll be responsible for welcoming guests, ensuring a pleasant dining experience, and maintaining a well-organized dining area.

The ideal candidate has excellent communication skills and a professional demeanor. Benefits include competitive pay, health benefits, and discounts at various properties.

Qualifications

• Must have the ability to communicate effectively with guests.
• Maintain a professional demeanor and look.
• Willingness to assist co-workers as needed.

Responsibilities

• Greet and escort guests to tables in the dining area.
• Maintain communication logbook for shifts.
• Ensure dining room is properly set up before guests arrive.
• Handle reservations and special function arrangements.
• Adhere to attendance and work schedule policies.

Skills

Ability to communicate in English

Self-starting personality

Professional appearance

Team player

Ability to withstand prolonged standing

Ability to lift at least 30 lbs

Job description

Find the right balance of inspiration and wellness in the heart of Mississippi's capital city at The Westin Jackson. Our hotel in downtown Jackson, MS boasts a prime location within walking distance of the Mississippi Museum of Art, Federal Courthouse, Planetarium and the historic music and arts theatre, Thalia Mara Hall. Our convenient location makes us a favorite for business and leisure travelers alike, with The Jackson Convention Complex and Mississippi Coliseum just moments away.

Job Overview

Greeting and escorting guests to tables in the restaurant, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

Essential Job Functions

• Meet and greet guests as they arrive, offer a choice of seating, then escort them to their table and present the menu.
• Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
• Maintain proper set-up in the dining room.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job‑related duties as assigned.

Required Skills and Abilities

• Ability to communicate in English.
• Self‑starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Ability to communicate well with guests.
• Willingness to pitch‑in and help co‑workers; a team player.
• Ability to withstand prolonged periods of standing and/or walking.
• Ability to lift at least 30 lbs.

Performance Standards

Customer Satisfaction: Remain professional at all times, treat all guests and associates with courtesy and respect, and serve as a guest relations ambassador.

Work Habits: Meet and exceed hotel standards for procedures, dress, grooming, punctuality and attendance. Adapt to change, learn new skills, solve routine problems, and ask for help when needed.

Safety & Security: Adhere to hotel security policies and procedures, especially key controls, lifting heavy objects, using chemicals, and reporting safety hazards.

Benefits (Optional)

• Highly competitive wages.
• Exceptional health benefits for eligible associates and their families.
• 401(k) matching program.
• Discounts with Crescent‑managed properties in North America for associates and families.
• Hotel room discounts at Marriott‑branded properties worldwide.
• Free meals and free parking.

Equal Opportunity Employer

Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state or local laws. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.