AM Parts Sales Rep

ID Technology (Canada) Corp; Waukesha (WI); On-site; USD 55,000 - 90,000; Full time

Job summary

ProMach is seeking a skilled aftermarket parts specialist to promote parts, analyze customer needs, and build lasting relationships. You will quote prices, check stock, and process orders using the Syteline system while coordinating with service, engineering, and sales teams.

The role requires 4+ years in machinery sectors and a strong communication ability; familiarity with Word/Excel and ERP systems is advantageous. A proactive, customer-focused approach is essential for success.

Qualifications

• Associates degree in Electro-Mechanical or comparable direct job experience.
• 4+ years experience in machinery manufacturing, technical field service, or machinery sales.
• Good verbal and written communication skills; proficient with Word/Excel.

Responsibilities

• Effectively promote aftermarket machine parts by developing contacts and customer relationships.
• Receive price quotations and delivery schedules for quoted parts via phone.
• Use Syteline to retrieve part info, stock status, and process orders.
• Research information to identify correct part/price by consulting manuals and departments.
• Provide customers with part availability and post-sale follow-up on shipments and delays.
• Serve as a technical resource for customers and internal teams.
• Maintain regular attendance and punctuality.

Skills

Machinery manufacturing

Technical field service

Machinery sales

Education

Associates Degree in Electro-Mechanical

Tools

Syteline

Microsoft Office (Word/Excel)

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you.

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey.

Do we have your attention? Keep reading.

JOB DESCRIPTION:

• Effectively promote (sell) aftermarket machine parts by developing contacts/relationship with customers. This involves analyzing the customer’s existing machinery and developing an aftermarket parts list customer’s potential “needs list” before contacting the customer.
• Receives telephone requests from customers or company service department for part price quotations and delivery schedule for quoted part.
• Uses computer and Syteline system to retrieve customer part information, stock status, and process order for procurement and shipment.
• Independently researches all information necessary to provide the customer with correct part and price information which includes proper part/price identification by utilizing various machine manuals, interfacing with service department and/or engineering and/or production department(s) and/or sales department.
• Provide answers regarding machine parts and availability to customers.
• Provide continued post sales follow up to ensure part(s) scheduled customer shipment date is met.
• Provide customers with post sales follow-up regarding delays in original ship dates or any other concerns.
• Act as a technical resource for customers or engineering or other employees or other plant departments to address and resolve inquiries.
• Regular attendance and daily punctuality are necessary for performing the job.

ADDITIONAL RESPONSIBILITIES:

• Update and maintain machinery manuals regarding parts.
• May “walk through” special or crucial orders to ensure these orders are expedited and handled correctly for shipment.
• Performs additional duties and assignments as directed by management.

MINIMUM QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• 4+ years experience in machinery manufacturing, technical field service, or machinery sales.
• Training/Education: Associates Degree (2 year) in Electro-Mechanical. Or comparable direct job experience.
• General: Good verbal and written communication skills. Good computer skills (Microsoft Office – Word/Excel).
• Good interpersonal skills and ability to successfully handle a multi-tasked role.

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the United States seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.