AM Parts Sales Rep

Federal MFG LLC.; Waukesha (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

ProMach is seeking a parts sales specialist to promote aftermarket machine parts and manage customer quotations, delivery schedules, and order entry. You will use the Syteline system to retrieve part information, ensure accurate pricing, and coordinate with service and engineering teams for timely shipments.

Responsibilities include developing customer relationships, providing post-sales follow-up, and addressing delays while leveraging strong communication and multitasking skills in a

Qualifications

• 4+ years experience in machinery manufacturing, service, or sales.
• Associates Degree (2 year) in Electro-Mechanical or equivalent.
• Strong verbal and written communication; proficient with Word/Excel.
• Good interpersonal skills and multitasking ability.

Responsibilities

• Effectively promote aftermarket machine parts by developing customer relationships and assessing needs.
• Provide part price quotations and delivery schedules via telephone and email.
• Use Syteline to retrieve part info, stock status, and process orders.
• Research and verify part/price details with engineering/service teams to ensure accuracy.
• Offer post-sales follow-up and address delays or concerns with customers.

Skills

Machinery parts sales

Customer service

Technical knowledge

Microsoft Office

Education

Associate degree in Electro-Mechanical

Tools

Syteline ERP

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there's a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you.

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we'll be proud to have you on the journey.

_ Do we have your attention? _ Keep reading.

Under broad direction, handle customer orders for machinery parts by providing quotations, delivery schedules and order entry for procurement and shipment. Under general supervision, handle machinery conversion programs for customers that include soliciting replacement parts, Preferred PM Service Contracts which may include Federal service technician support, machinery retrofit parts, and associated training. Will develop machinery rebuild programs, for customers, to support various Preventative Maintenance programs.

JOB DESCRIPTION:

• Effectively promote (sell) aftermarket machine parts by developing contacts/relationship with customers. This involves analyzing the customer's existing machinery and developing an aftermarket parts list customer's potential "needs list" before contacting the customer.
• Receives telephone requests from customers or company service department for part price quotations and delivery schedule for quoted part.
• Uses computer and Syteline system to retrieve customer part information, stock status, and process order for procurement and shipment.
• Independently researches all information necessary to provide the customer with correct part and price information which includes proper part/price identification by utilizing various machine manuals, interfacing with service department and/or engineering and/or production department(s) and/or sales department.
• Provide answers regarding machine parts and availability to customers.
• Provide continued post sales follow up to ensure part(s) scheduled customer shipment date is met.
• Provide customers with post sales follow-up regarding delays in original ship dates or any other concerns.
• Act as a technical resource for customers or engineering or other employees or other plant departments to address and resolve inquiries.
• Regular attendance and daily punctuality are necessary for performing the job.

ADDITIONAL RESPONSIBILITIES:

• Update and maintain machinery manuals regarding parts.
• May "walk through" special or crucial orders to ensure these orders are expedited and handled correctly for shipment.
• Performs additional duties and assignments as directed by management.

MINIMUM QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• 4+ years experience in machinery manufacturing, technical field service, or machinery sales.
• Training/Education: Associates Degree (2 year) in Electro-Mechanical. Or comparable direct job experience.
• General: Good verbal and written communication skills. Good computer skills (Microsoft Office - Word/Excel).
• Good interpersonal skills and ability to successfully handle a multi-tasked role.

What's in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment!

Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

Pro Mach, Inc.

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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