AM Front Server - Element 47

Aspen Skiing Company; United States; In loco; USD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee Ski Pass

Paid Time Off

Perks vary by program

Descrizione del lavoro

The Little Nell, Aspen’s premier Five-Star, Five-Diamond hotel, seeks an AM Front Server to deliver breakfast with Forbes standards, warm hospitality, and expert knowledge of wines and menus. The role reports to the Restaurant Manager and supports service excellence in a luxurious, ski-in/ski-out setting.

This seasonal full-time position offers benefits and opportunities to contribute to an award-winning dining program while welcoming guests to an iconic mountain town.

Competenze

• High School Diploma or equivalent preferred.
• 1 year of related experience required.
• Knowledge of Forbes 5-star standards and service expectations.

Mansioni

• Serve food and beverages to guests according to standards.
• Run dishes and maintain priority on service pace.
• Describe menu items to guests when needed.
• Attend daily pre-service tasting.
• Take orders and serve promptly per standards.
• Check guest satisfaction during meals.
• Manage guest checks and payments.
• Set gueridons and tables before service.
• Assist in clearing and setting tables during service.
• Ensure tableware and equipment are clean and ready.
• Complete side duties and maintain hygiene in service areas.
• Report guest comments or complaints to managers.

Conoscenze

Forbes standards

Wine knowledge

InfoGenesis

Guest engagement

Teamwork

Attention to detail

Adaptability

Customer service

Formazione

High School Diploma

Strumenti

InfoGenesis

Descrizione del lavoro

Company Description

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town.

Inspired by place, united by purpose, defined by you, The Little Nell is a a Relais & Châteaux resort, consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in 'The Aspen Idea' - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation.

The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain.

For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [e-mail], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

Job Description

Position Summary
The AM Front Server delivers exceptional breakfast service by presenting food and beverages in a timely, professional, and welcoming manner, in alignment with Forbes Five-Star standards. This role sets the tone for the guest’s day, providing attentive and personalized service with a warm, knowledgeable approach. With a focus on detail, efficiency, and genuine hospitality, the AM Front Server ensures every guest begins their morning with a memorable and elevated dining experience. This position reports to the Restaurant Manager.

Job Posting Deadline
Applications for this position will be accepted until November 8, 2026.

Essential Job Functions/ Key Job Responsibilities

• Serve food and beverages to guests according to standards
• Run dishes and make serving dishes a high priority
• Proficient in all E47 breakfast and lunch menus and can describe all menu items to a guest if/when necessary
• Attend daily pre-service tasting.
• Take orders and serve menu items requests promptly while following established service- and timing-standards
• Check with the guest during the meal for the guest's satisfaction
• Responsible for guest check and proper payment
• Set gueridons and tables before service
• Assists in the clearing and set-up of tables during service
• Ensures tableware is clean and in place
• Complete side duties
• Maintain the proper care and cleanliness of tableware, serving equipment and service areas (front and back of the house)
• Make managers aware of all guest comments and complaints
• Other duties as assigned

Qualifications

Education & Experience Requirements

• High School Diploma or equivalent preferred
• 1 year of related experience required

Knowledge, Skills, & Abilities

• Knowledgeable of Forbes 5 star standards and adheres to them in every aspect of the operation
• Basic knowledge of wine, food and cooking methods
• Working knowledge of the Info Genesis system
• Familiar with Colorado liquor laws
• Well versed in all Wines by the Glass (BTG) offerings
• Working knowledge on wine-cellar and able to find wines if/when needed
• Strong selling techniques for menu items
• Maintain positive communication with service personnel
• Ability to work in collaboration with others to achieve team goals
• Attention to detail
• Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
• Ability to engage with customers in a positive and helpful manner

Additional Information

Work Environment & Physical Demands

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits

This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs.

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster