AM Fitness Receptionist

Cherokee-Town-; Atlanta (GA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free meals on duty

Free parking

Work uniform

Employee golf on Mondays

Employee recognition opportunities

Employee appreciation events

Job summary

Cherokee Town & Country Club is seeking a friendly Fitness Receptionist to warmly welcome members and guests to the Fitness Center. You will greet people, answer questions, assist with reservations, and direct calls to the appropriate department.

In this role you will help keep the Fitness areas clean and organized, check in guests, register visitors, and ensure policy compliance. The position offers a first-line service experience in a private club environment with morning shifts and the chance

Qualifications

• High school diploma or GED required.
• 2 years experience as an Administrative Assistant or similar role.
• Private club or hospitality experience preferred but not required.
• First Aid/CPR/AED certification preferred but not required.

Responsibilities

• Greet members and guests in person and over the phone.
• Assist with reservations, questions, and direct calls to appropriate staff.
• Escort guests around the club and ensure a welcoming atmosphere.
• Maintain Fitness facilities clean, stocked, and organized.
• Ensure compliance with club rules throughout the Fitness Center.
• Assist guests with check-ins, guest registrations, and fitness program scheduling.
• Update communication logs and relay messages between staff and members.

Skills

Friendly demeanor

Communication skills

English fluency

Calm under pressure

Customer service oriented

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Description

Cherokee Town & Country Club is seeking a Fitness Receptionist who loves welcoming people. You'll be the first face members and guests see when they walk into our Fitness Center. If you want to join an organization where people care about and respect each other, we want to meet you.

Job Summary:

The Fitness Receptionist at the Cherokee Town Club is essential to creating an inviting atmosphere for our members and guests. Your primary function is to cheerfully greet members and guests as they enter the club, answer questions, provide directions, and escort them to various areas of the club. You will also assist members over the phone, help them make reservations, answer questions, and direct calls to the appropriate department or associate.

Compensation:

$17.50 to $18.50 per hour

Schedule:

5:00 AM to 1:00 PM, Monday to Friday

Essential Functions of the job:

• Greet all club members and guests in a professional and courteous manner, in person and over the phone.
• Answer questions, provide directions, and escort members around the club.
• Direct phone calls to the appropriate department or associate.
• Help keep the Fitness facilities clean, stocked, and organized.
• Ensure compliance with Club rules and policies throughout the Fitness Center.
• Assist guests in the Fitness Center with check ins, guest registration, scheduling members for fitness programs, and food and beverage service.
• Update communication logs, and relay messages and pertinent information between Club staff, members, and guests.
• Handle the sale and redemption of Fitness gift certificates.
• Monitor security cameras in all fitness areas to ensure security and member safety.
• Make sure the proper channel and frequency are used for all AV equipment in the Fitness Center.
• Keep the reception desk and area presentable, well organized, and stocked.

Requirements

Skills and Aptitude required:

• Friendly, welcoming, cheerful personality.
• Excellent oral communication and organizational skills.
• Fluency in English.
• Ability to stay calm during rushes of activity while helping members and guests efficiently and patiently.
• Personable, hospitable, and eager to help others, so every member and guest feels you care about their needs.

Education and Experience required:

• High school diploma or GED equivalent.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• 2 years of experience as an Administrative Assistant or in a similar position.
• Private club or other hospitality experience is preferred but not required.
• First Aid, CPR, and AED certification is preferred but not required.

Benefits for joining our team:

• Free meals while on duty
• Free parking
• Work uniform
• Employee golf available on most Mondays
• Employee recognition opportunities
• Employee appreciation events

THE CHEROKEE DIFFERENCE

Chartered in 1956, Cherokee Town & Country Club is recognized as one of America's premier private clubs.

We're in the happiness business, and every member who walks into our Fitness Center should feel welcome from the first hello. Guided by the Cherokee Standard, our team holds itself to a positive "What can I do? How can I help?" attitude each day.