AM Breakfast Server – Guest-Focused, Fast-Paced Service

Hyatt Regency Cincinnati; Cincinnati (OH); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Job summary

Hyatt Regency Cincinnati is seeking an AM Server to deliver breakfast and brunch service with a focus on guest satisfaction. You will take orders, serve food and beverages, and stay knowledgeable about the menu, including dietary needs.

Join a team that values hospitality excellence, teamwork, and proactive guest care, with opportunities to grow within a dynamic downtown hotel environment in Cincinnati.

Qualifications

• Previous experience as a server in a fast-paced environment.
• Strong customer service and communication skills.
• Ability to multitask and prioritize in a high-pressure environment.
• Knowledge of food and beverage menus, including dietary restrictions and allergens.
• Excellent attention to detail and ability to deliver accurate orders.
• Positive attitude and willingness to go the extra mile for guest satisfaction.
• Ability to work early morning shifts and weekends.
• Basic math and cash handling skills.

Responsibilities

• Provide friendly and efficient service to guests during breakfast and brunch hours.
• Take orders, deliver food and beverages, and anticipate guest needs.
• Demonstrate thorough knowledge of our menu and dietary options.
• Collaborate with the culinary team to ensure timely order delivery.
• Maintain a clean dining area following sanitation standards.
• Upsell menu items and promote promotions or events.
• Handle guest inquiries, concerns, and complaints professionally.
• Work with the team to create a welcoming dining experience.

Skills

Customer service

Communication

Multitasking

Menu knowledge

Attention to detail

Cash handling

Early shifts

Job description

Hyatt Regency Cincinnati is seeking an AM Server to deliver breakfast and brunch service with a focus on guest satisfaction. You will take orders, serve food and beverages, and stay knowledgeable about the menu, including dietary needs.

Join a team that values hospitality excellence, teamwork, and proactive guest care, with opportunities to grow within a dynamic downtown hotel environment in Cincinnati.