AM Breakfast Server — Guest Experience Pro

Davidson Hospitality Group.; Cincinnati (OH); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Hyatt Regency Cincinnati is seeking a motivated AM Server to provide outstanding breakfast and brunch service, showcasing menu knowledge while ensuring guests start their day positively.

You will take orders, deliver food and beverages, and collaborate with the culinary team to ensure timely service. This role requires strong guest service, adaptability, and a friendly, proactive attitude in a fast-paced setting.

Qualifications

• Previous experience as a server in a fast-paced environment.
• Strong customer service and communication skills.
• Ability to multitask and prioritize in a high-pressure environment.
• Knowledge of food and beverage menus, including dietary restrictions and allergens.
• Exceptional attention to detail and ability to deliver accurate orders.
• Positive attitude and willingness to go the extra mile for guest satisfaction.
• Ability to work early morning shifts and weekends.
• Basic math and cash handling skills.

Responsibilities

• Provide friendly and efficient service to guests during breakfast and brunch hours.
• Take orders, deliver food and beverages, and anticipate guest needs.
• Demonstrate knowledge of menu offerings, including dietary restrictions and special requests.
• Collaborate with the culinary team to ensure timely and accurate order delivery.
• Maintain a clean and organized dining area, adhering to sanitation and safety standards.
• Upsell menu items and promote promotions or events.
• Handle guest inquiries, concerns, and complaints professionally and proactively.
• Work collaboratively with the team to create a welcoming dining experience.

Skills

Customer service

Communication

Multitasking

Menu knowledge

Attention to detail

Positive attitude

Early shifts

Cash handling

Job description

Hyatt Regency Cincinnati is seeking a motivated AM Server to provide outstanding breakfast and brunch service, showcasing menu knowledge while ensuring guests start their day positively.

You will take orders, deliver food and beverages, and collaborate with the culinary team to ensure timely service. This role requires strong guest service, adaptability, and a friendly, proactive attitude in a fast-paced setting.