Alumni Relations Administrator

Web Business Solutions Inc; Quantico (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Web Business Solutions Inc. seeks an Alumni Relations Administrator to manage alumni data, communications, and engagement for Marine Corps University and Education Command graduates.

Responsibilities include maintaining databases, distributing newsletters, analyzing feedback, coordinating programs, and preparing engagement reports; requires collaboration with academic departments and timely responses to inquiries.

Qualifications

• Associate degree required.
• Experience with alumni relations or veterans' programs preferred.
• Active Secret clearance required before supporting classified events or tasks.

Responsibilities

• Maintain a comprehensive database of alumni information and graduation data.
• Facilitate communication with alumni via email, newsletters, and social media to promote engagement.
• Collect and analyze alumni feedback to assess program effectiveness.
• Manage inquiries and respond promptly to ensure satisfaction.
• Prepare routine reports on engagement metrics (participation and events).
• Collaborate with academic departments to develop programs supporting lifelong learning.
• Update alumni profiles and contact information regularly.

Education

Associate's degree in Business Administration, Communications, Public Administration, Marketing, Information Management, or a related field

Job description

*This position is contingent upon contract award*Job purposeThe Alumni Relations Administrator manages alumni information, communication, engagement, inquiries, outreach, reporting, and program coordination for Marine Corps University and Education Command graduates.Duties and responsibilitiesMaintain a comprehensive database of alumni information, including contact details, graduation data, and professional achievements.Facilitate communication with alumni via email, newsletters, and social media platforms to promote engagement and share relevant updates.Collect and analyze alumni feedback to assess the effectiveness of support services and identify areas for improvement.Manage alumni inquiries and provide prompt, accurate responses to ensure high levels of satisfaction.Support the development and distribution of marketing materials that highlight alumni success stories and institutional achievements.Collaborate with academic departments to develop programs that support alumni professional development and lifelong learning.Prepare regular reports on alumni engagement metrics, including participation rates, event attendance, etc.Conduct outreach to newly graduated alumni to introduce available support services and encourage ongoing engagement.Update alumni profiles and contact information regularly to ensure accuracy and support effective communication.QualificationsExperience working with military alumni organizations or veterans' programs preferred.EducationAssociate's degree in Business Administration, Communications, Public Administration, Marketing, Information Management, or a related field.Years of Relative Work Experience:3-5 years of professional experience in alumni relations, program coordination, higher education support, or military education.Clearance:Minimum Tier 1 background investigation and Government-access eligibility are required; an active Secret clearance is required before supporting classified events or tasks.