Alumni Relations Administrator

Web Business Solutions; Quantico (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Web Business Solutions is seeking an Alumni Relations Administrator to manage the Marine Corps University and Education Command alumni network. You will maintain alumni data, coordinate outreach, and support programs that foster ongoing engagement and lifelong learning.

Responsibilities include analyzing engagement metrics, producing reports, and collaborating with academic departments to highlight alumni achievements.

Qualifications

• Associate's degree in a related field.
• 3-5 years of relevant experience in alumni relations or higher education.
• Active Secret clearance or higher; Tier 1 background investigation.

Responsibilities

• Maintain a comprehensive alumni database with contacts and graduation data.
• Communicate with alumni via email, newsletters, and social media to promote engagement.
• Collect and analyze alumni feedback to improve services.
• Respond to inquiries promptly to ensure satisfaction.
• Support marketing materials showcasing alumni successes.
• Collaborate with academic departments to develop alumni professional development programs.
• Prepare reports on engagement metrics such as participation and attendance.
• Outreach to newly graduated alumni to promote services and engagement.
• Update alumni profiles to ensure accuracy.

Skills

Alumni relations

Program coordination

Data management

Communication

Reporting

Education

Associate's degree

Job description

Job Details

Job Location: Q Office - Quantico, VA 22134

Position Type: Full Time

Education Level: 2 Year Degree

*This position is contingent upon contract award*

Job purpose

The Alumni Relations Administrator manages alumni information, communication, engagement, inquiries, outreach, reporting, and program coordination for Marine Corps University and Education Command graduates.

Duties and responsibilities

• Maintain a comprehensive database of alumni information, including contact details, graduation data, and professional achievements.
• Facilitate communication with alumni via email, newsletters, and social media platforms to promote engagement and share relevant updates.
• Collect and analyze alumni feedback to assess the effectiveness of support services and identify areas for improvement.
• Manage alumni inquiries and provide prompt, accurate responses to ensure high levels of satisfaction.
• Support the development and distribution of marketing materials that highlight alumni success stories and institutional achievements.
• Collaborate with academic departments to develop programs that support alumni professional development and lifelong learning.
• Prepare regular reports on alumni engagement metrics, including participation rates, event attendance, etc.
• Conduct outreach to newly graduated alumni to introduce available support services and encourage ongoing engagement.
• Update alumni profiles and contact information regularly to ensure accuracy and support effective communication.

Qualifications

Experience working with military alumni organizations or veterans' programs preferred.

Education

Associate's degree in Business Administration, Communications, Public Administration, Marketing, Information Management, or a related field.

Years of Relative Work Experience

• 3-5 years of professional experience in alumni relations, program coordination, higher education support, or military education.

Clearance

Minimum Tier 1 background investigation and Government-access eligibility are required; an active Secret clearance is required before supporting classified events or tasks.