Alumni Engagement Programs Officer

American Councils; Washington (District of Columbia); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

American Councils seeks a Program Officer – Participant and Alumni Engagement to support communications, outreach, and alumni programming for the Stevens Digital Leaders program. This Washington, DC-based role blends office days with remote work, with the goal of strengthening alumni networks, gathering success stories, and coordinating four alumni accelerators.

The candidate should excel in writing, project management, and cross-cultural engagement.

Qualifications

• Bachelor’s degree in communications, international relations, international education, marketing, journalism, development, or related field.
• Experience supporting communications, outreach, alumni engagement, or international exchange programming.
• Excellent writing, editing, and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to juggle multiple tasks and deadlines.
• High level of interpersonal skills and cultural sensitivity.

Responsibilities

• Leads program-wide recruitment and participant-facing outreach, including applicant communications.
• Takes the lead on alumni engagement and communications activities for the program, including outreach campaigns and alumni workshops.
• Coordinates participant-facing planning and communications for four alumni accelerators and supports implementation.
• Coordinates alumni mini-grants including outreach, selection and implementation.
• Maintains regular communication with participants, alumni, facilitators, and partner organizations across multiple countries and time zones.
• Supports the development and implementation of communications strategies in coordination with program staff.
• Develops and drafts communications materials, including social media content, success stories, promotional materials, and program updates.
• Collects participant testimonials, impact stories, photos, and program highlights for reporting and public outreach purposes.
• Supports management of alumni databases, mailing lists, communications calendars, and digital engagement platforms.
• Coordinates virtual alumni activities, networking opportunities, and events.
• Monitors participant engagement and supports efforts to strengthen alumni retention and long-term community building.
• Supports reporting efforts by drafting reports, communications summaries, and briefing materials.
• Coordinates with program staff to ensure communications and outreach activities align with donor requirements and organizational branding guidelines.
• Other duties as assigned.

Skills

Writing

Editing

Verbal communication

Organizational skills

Interpersonal skills

Social media

Education

Bachelor's degree

Tools

Microsoft Office

Virtual collaboration tools

Social media platforms

Job description

American Councils seeks a Program Officer – Participant and Alumni Engagement to support communications, outreach, and alumni programming for the Stevens Digital Leaders program. This Washington, DC-based role blends office days with remote work, with the goal of strengthening alumni networks, gathering success stories, and coordinating four alumni accelerators.

The candidate should excel in writing, project management, and cross-cultural engagement.