Alumni Coordinator

Renewal Health Group; Los Angeles (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Renewal Health Group in Tarzana and Palm Desert, CA is seeking an Alumni Coordinator to develop, implement and monitor the Alumni Program at our Residential Treatment Facilities.

The Alumni Manager will engage with clients, run groups, promote the program, and coordinate outreach activities. This role requires strong communication, professional boundaries, and a proactive approach to maintaining alumni relationships.

Qualifications

• High school diploma or equivalent required.
• Experience in Behavioral Health or Substance Abuse Treatment required.
• Valid Driver's License required.

Responsibilities

• Engage clients on-site to run groups and promote the Alumni Program.
• Promote the Alumni Program via phone, social media, and events.
• Conduct alumni follow-ups via calls, texts, and social platforms.
• Host weekly in-person 12-step meetings at the facility.
• Host weekly virtual alumni meetings for remote participants.
• Plan and coordinate monthly alumni events.
• Collect testimonials, reviews, and surveys.
• Maintain documentation and monitor high-risk cases.
• Track alumni data and complete reports.
• Maintain knowledge of program and clinical operations.
• Promote Renewal Health Group vision with staff and stakeholders.
• Ensure open communication and resolve discrepancies.

Skills

Professional boundaries

Strong communication

Strategic thinking

Behavioral health knowledge

Education

High school diploma or equivalent

Valid Driver's License

Job description

Renewal Health Group is hiring an Alumni Coordinator to develop, implement and monitor the Alumni Program at our Residential Treatment Facilities in the Tarzana, CA and Palm Desert, CA area.

The Alumni Manager will demonstrate the abilities to manage Alumni events and communications to foster supportive relationships with Alumni, ensuring they remain connected to the recovery community.

Essential Duties and Responsibilities:

• Visit the facilities to engage with clients, run groups and promote the Alumni Program.


• Promote the Alumni Program though various channels including phone outreach, managing social media groups, and face to face interaction at events and meetings.


• Conduct alumni follow-ups (calls, texts, social media engagement)


• Host weekly in-person 12-step meetings at the facility.


• Host weekly virtual alumni meetings for non-local alumni.


• Plan and coordinate monthly alumni events.


• Collect alumni testimonials, reviews and surveys.


• Maintain documentation and monitor high-risk cases.


• Track alumni data and complete requested reports.


• Maintain working knowledge of program and clinical operations.


• Promotes the Renewal Health Group vision, mission and brand with internal and external stakeholders.


• Maintain a consistent and open channel of communication with all staff and ensure that discrepancies are identified and resolved.

Education and Work Experience:

• A High school diploma or equivalent


• Experience in the Behavioral Health or Substance Abuse Treatment field required.


• Valid Drivers License required

Knowledge and Skills:

• Able to maintain a professional manner and strong boundaries with clients, staff, and visitors.


• Able to work in a fast-paced setting, under pressure and maintain open, and proper communication.


• Supervisor knowledge and experience preferred.


• Able to think outside the box and develop new strategies to drive business.


• Basic knowledge of the various Addiction Treatment Modalities.

Hiring Requirements:

1. Hiring is contingent upon completion of a Background Check, TB test, and clearance on a drug screen and pre-employment physical. Current First Aid and CPR certification or willing to obtain upon hire.