Alumni Center Front Desk & Visitor Concierge

The University Of Connecticut Foundation Inc; Storrs (CT); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

403(b) retirement

Paid holidays

PTO

Sick time

Tuition reimbursement

Hybrid schedule

Job summary

The UConn Foundation is seeking a Front Desk Receptionist to deliver professional customer service at the Alumni Center. You will answer inquiries via phone, email, MS Teams and in person, manage the visitor log, coordinate parking, and support Alumni Center operations with student workers.

This role requires an Associate’s degree or equivalent with 2+ years of office experience and proficiency in Microsoft Office.

Qualifications

• Associate’s degree or equivalent combination of education and experience.
• 2+ years of related professional office experience.
• Proficient with Microsoft Office (Outlook, Word, PowerPoint, and Excel).
• Demonstrated ability to work in multiple system environments.

Responsibilities

• Present a professional impression to visitors and coworkers.
• Manage front desk and multiline phone system.
• Direct guests and validate parking.
• Train student workers and coordinate schedules.
• Process mailings and inventory.
• Support alumni materials requests and general inquiries.
• Assist with administrative projects and events.
• Maintain lobby displays and visitor logs.

Skills

Microsoft Office

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Education

Associate degree

2+ years office experience

Tools

Microsoft Office Suite

Job description

The UConn Foundation is seeking a Front Desk Receptionist to deliver professional customer service at the Alumni Center. You will answer inquiries via phone, email, MS Teams and in person, manage the visitor log, coordinate parking, and support Alumni Center operations with student workers.

This role requires an Associate’s degree or equivalent with 2+ years of office experience and proficiency in Microsoft Office.