Alternative Investment Operations Outsourcing Program Manager

Testing Site - JPMC; Newark (DE); On-site; USD 130,000 - 155,000; Full time

Job summary

JPMorganChase is seeking an Alternative Investment Operations Outsourcing Program Manager to lead the global migration of the investment operations outsourcing initiative.

The role focuses on implementing a strategic operating model for Asset Management’s middle office, driving efficiency and client service enhancements across the program.) The candidate will oversee migration strategy, engage with stakeholders, and manage cross-functional teams to deliver on ambitious program commitments while

Qualifications

• Proven leadership and management skills in complex programs or projects, delivering results across various business units with 8 years of relevant experience.
• Valuable experience in alternative investments, operations, or related areas.
• Proven analytical experience in business analysis to gather requirements, analyze solutions, prepare testing, and deliver solutions.
• Demonstrated proficiency in data analytics, with the ability to interpret models, make inferences from data, and provide continuous insight for program execution.
• Proven conflict management experience, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies.
• Strong sense of prioritization and ability to execute against deliverables, with personal accountability for projects and issue resolution.
• Strategic proficiency in using data to understand issues and opportunities, evaluate potential scenarios, and collaborate on strategy and priority development.

Responsibilities

• Lead the outsourcing and migration plan, utilizing your expertise in project management and strategic thinking to deliver results in the Alternatives business space.
• Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments.
• Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments.
• Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives.
• Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues.
• Manage service provider to ensure the outsourcing model is well accepted by the business stakeholders and compile with comprehensive and robust migration approach.

Skills

Leadership

Program management

Data analytics

Problem solving

Conflict management

Prioritization

Strategic thinking

Job description

Alternative Investment Operations Outsourcing Program Manager

Newark, DE, United States and 1 more

Job Schedule

Full time

Locations

500 Stanton Christiana Rd, Newark, DE, 19713, US 390 Madison Ave, New York, NY, 10017, US

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching
• more

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Job Description

Join our team and lead the outsourcing of JP Morgan Asset Management’s global middle office, implementing a strategic operating model that enhances client service and drives operational excellence. Be at the forefront of innovation and efficiency in investment operations.

As a Program/Project Manager within the Revamp of Investment Operations (RIO) team, you will lead the implementation of a strategic global operating model for JP Morgan Asset Management’s Investment Operations, shifting from region-based to client and investment solutions-focused processes. You will leverage Consumer and Investment Banking Core Middle Office Services to reduce operational and technology complexity, enhance service for global clients, achieve economies of scale, and lower expense ratios as the business grows. You will drive improvements in adding new product capabilities and enhance the timeliness and quality of global data. You will serve as the migration lead for the outsourcing program, defining migration strategy, ensuring system and process readiness, and executing the implementation roadmap. You will act as the business liaison between all functional teams, service providers, third-party vendors, and the internal program team.

*this role is not eligible for immigration sponsorship

Job responsibilities

• Lead the outsourcing and migration plan, utilizing your expertise in project management and strategic thinking to deliver results in the Alternatives business space.
• Oversee the execution of programs, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments.
• Utilize data analytics to monitor program progress, make informed decisions, and direct necessary adjustments to ensure the successful delivery of program commitments.
• Build, lead, and manage diverse teams, fostering an environment of continuous learning and growth, and effectively delegating tasks to ensure efficient and effective achievement of objectives.
• Engage with senior management and stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues.
• Manage service provider to ensure the outsourcing model is well accepted by the business stakeholders and compile with comprehensive and robust migration approach.

Required qualifications, capabilities, and skills

• Provenleadership and management skills in complex programs or projects, delivering results across various business units with 8 years of relevant experience.
• Valuableexperience in alternative investments, operations, or related areas.
• Provenanalytical experience in business analysis to gather requirements, analyze solutions, prepare testing, and deliver solutions.
• Demonstratedproficiency in data analytics, with the ability to interpret models, make inferences from data, and provide continuous insight for program execution.
• Provenconflict management experience, with the ability to identify conflicts, facilitate discussions, and create win-win solutions using collaboration or negotiation strategies.
• Strongsense of prioritization and ability to execute against deliverables, with personal accountability for projects and issue resolution.
• Strategicproficiency in using data to understand issues and opportunities, evaluate potential scenarios, and collaborate on strategy and priority development.

Preferred qualifications, capabilities, and skills

• Integrate artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making.
• Implement automation to streamline project workflows and increase operational efficiency.
• Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.
• Mentor team members to support their professional growth and enhance project management capabilities.

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.