Alterations Specialist: Precision Fit & Service

Nordstrom, Inc.; Columbia Township (MO); On-site; USD 29,000 - 47,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement (401k)

Paid Time Off (PTO)

Holidays

Employee Merchandise Discount

EAP

Job summary

Nordstrom, Inc. is seeking an alterations associate to measure customers, perform fittings, and complete sewing alterations in a fast-paced retail environment. You will work with the Alterations & Store Team to meet productivity goals and provide exceptional service while guiding customers on fit and style.

You should have experience in fitting, tailoring, and sewing, with the ability to learn and operate sewing/pressing equipment and adapt to flexible scheduling per business needs.

Qualifications

• Previous fitting, tailoring, and sewing experience.
• Clear, professional communication with coworkers and customers.
• Willingness to learn and safely operate sewing and pressing machinery.
• Ability to stay organized and prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations.
• Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards.
• Meet department and individual productivity goals while following proper processes and procedures.
• Utilize store technology to manage and organize customer alteration needs.
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team.
• Educate customers and employees on proper fit, style, construction, and trend in a professional and friendly manner.
• Flexible working schedule based on business needs.

Skills

Fitting experience

Tailoring

Sewing

Communication

Multitasking

Learning mindset

Tools

Sewing machines

Pressing equipment

Job description

Nordstrom, Inc. is seeking an alterations associate to measure customers, perform fittings, and complete sewing alterations in a fast-paced retail environment. You will work with the Alterations & Store Team to meet productivity goals and provide exceptional service while guiding customers on fit and style.

You should have experience in fitting, tailoring, and sewing, with the ability to learn and operate sewing/pressing equipment and adapt to flexible scheduling per business needs.