ALPHACAM Technical Specialist

Hexagon Manufacturing Intelligence; Canada; On-site; USD 63,541 - 84,722; Full time

Job summary

Hexagon Manufacturing Intelligence Canada is seeking an ALPHACAM Technical Specialist to support adoption across Canada by acting as a trusted technical advisor to manufacturers, partners, and internal teams. You will translate complex manufacturing workflows into effective ALPHACAM solutions and contribute to pre-sales discovery, demonstrations, and solution design.

This remote role requires collaboration with Sales, Marketing and Support, staying current on ALPHACAM capabilities, and

Qualifications

• Strong experience with CAM software and CNC machining processes.
• Background in wood, metal, or stone manufacturing industries.
• Confident communicator with experience in client-facing roles (sales support, demos, consulting, etc.).
• Self-motivated and comfortable working remotely with a high degree of autonomy.

Responsibilities

• Act as the technical authority for ALPHACAM, supporting prospects, clients, and internal teams.
• Lead technical discovery conversations to understand customer workflows, machinery, and production goals.
• Deliver in-depth software demonstrations tailored to real-world manufacturing scenarios.
• Support sales initiatives by providing technical validation, not transactional selling.
• Contribute to technical content, demo assets, and best-practice workflows.
• Collaborate with marketing and sales to shape solution-focused messaging and positioning.
• Represent Planit Canada at industry events, demos, and partner meetings as a subject-matter expert.

Skills

CAM software

CNC machining

Client-facing

Remote collaboration

Job description

Job Title

ALPHACAM Technical Specialist

Business Area: Hexagon Manufacturing Intelligence Canada

Division: Production Software

Department: Services

Location: Remote

Job Status: Permanent, Full Time

Position Overview

We’re looking for an ALPHACAM Technical Specialist to support and grow ALPHACAM adoption across Canada by acting as a trusted technical advisor to manufacturers, partners, and internal teams. Success in this position comes from your ability to understand complex manufacturing workflows, translate technical needs into effective solutions, and demonstrate how ALPHACAM solves real production challenges. You’ll support sales conversations through expertise, helping clients make confident, informed decisions. You’ll play a key role in pre-sales technical discovery, software demonstrations, solution design, and ongoing enablement, while collaborating closely with sales, marketing, and support teams.

Job Responsibilities

• Act as the technical authority for ALPHACAM, supporting prospects, clients, and internal teams.


• Lead technical discovery conversations to understand customer workflows, machinery, and production goals.


• Deliver in-depth software demonstrations tailored to real-world manufacturing scenarios.


• Support sales initiatives by providing technical validation, not transactional selling.


• Contribute to technical content, demo assets, and best-practice workflows.


• Collaborate with marketing and sales to shape solution-focused messaging and positioning.


• Represent Planit Canada at industry events, demos, and partner meetings as a subject-matter expert.


• Stay current on ALPHACAM capabilities, industry trends, and manufacturing technology.

Core Skills & Competencies

• Analytical Thinking: Ability to interpret complex data, identify trends, and provide actionable insights.


• Attention to Detail: Ensures accuracy and consistency in all work, minimizing errors and maintaining high standards.


• Collaboration: Works effectively with cross-functional teams, building relationships and supporting shared objectives.


• Problem-Solving: Proactively identifies challenges, evaluates options, and implements effective solutions.


• Integrity & Ethics: Maintains confidentiality, demonstrates honesty, and adheres to professional and organizational ethical standards.


• Time Management: Prioritizes tasks effectively, meets deadlines, and adapts to changing demands in a fast-paced environment.


• Continuous Improvement: Actively seeks opportunities to streamline processes, enhance efficiency, and improve overall performance.

Qualifications

• Strong experience with CAM software and CNC machining processes.


• Background in wood, metal, or stone manufacturing industries.


• Confident communicator with experience in client-facing roles (sales support, demos, consulting, etc.).


• Ability to present technical solutions in a clear, engaging manner.


• Self-motivated and comfortable working remotely with a high degree of autonomy.


• Willingness and ability to travel across Canada (up to 5 days per month).

This posting represents a current employment opportunity. In accordance with Ontario’s Pay Transparency legislation, the salary range for this position has been provided in this posting. The actual compensation offered will be based on factors such as experience, skills, education, location, and internal equity. We may use automated or digital tools to support parts of the recruitment process. Our use of AI does not replace human decision-making.

Hexagon is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applications from individuals with both visible and non-visible disabilities and are dedicated to providing an accessible and inclusive recruitment experience. Accommodations are available upon request for candidates participating in all stages of the hiring and selection process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation, please contact Human Resources.