Alpha Product - Interoperability Manager, AVP

State Street; Boston (MA); Hybrid; USD 100,500 - 167,500; Full time

Job summary

State Street is seeking an Assistant Vice President, Alpha Product - Interoperability Manager to lead governance and service delivery across the Aladdin Provider operating model. You will coordinate global stakeholder engagement, manage audits, and drive improvements in controls and STP for Back Office clients on Aladdin.

The role requires 5–8+ years in fund accounting or investment operations, with strong governance, relationship management, and analytical skills.

Qualifications

• Bachelor's degree in Finance, Economics, Business, Information Systems, or related field.
• 5-8+ years of experience in fund accounting, custody operations, investment operations, securities processing, or capital markets operations.
• Strong understanding of State Street Back Office and Middle Office operations; experience with the Aladdin operating model or comparable front-to-back investment platform preferred.
• Experience with governance, controls, client relationship management, audit readiness, third-party risk management, and service delivery routines.
• Familiarity with post-trade architecture, financial transaction messaging standards, reconciliation, exception management, and reporting metrics.

Responsibilities

• Provide product support for the Aladdin Provider operating model at State Street, with a working understanding of the investment operations functions performed by State Street.
• Act as the primary relationship lead for Aladdin Provider / BRS, managing day-to-day engagement, service delivery alignment, and issue escalation across Back Office functions, PDX implementation, and State Street Back Office clients on Aladdin.
• Establish and execute governance frameworks supporting Global Delivery across Application Inventory Warehouse (AIW), Aladdin intellectual property attestations for licensed Middle Office / Back Office users, and related control routines.
• Drive Alpha compliance for Aladdin Provider audit readiness, including support for internal audits, external audits, regulatory reporting, third-party risk management, documentation, and control evidence.
• Lead governance forums, incident reviews, and service reviews, providing transparency into volumes, exceptions, key risk indicators, SLAs, KPIs, and STP reporting.
• Coordinate escalation management across operations, technology, BRS stakeholders, and global teams to support timely issue resolution and clear stakeholder communication.
• Provide North America continuity and support to the Aladdin Provider reporting team in Poland responsible for reporting on Aladdin Back Office transactions and related data sets.
• Identify and implement process improvements and straight-through-processing enhancements to reduce manual intervention and strengthen controls.

Skills

Governance & controls

Client relationship mgmt

Analytical problem solving

Cross-functional leadership

Operational resilience

STP & workflow improvements

Education

Bachelor's degree in Finance, Economics, Business, IS or related

Job description

Assistant Vice President, Alpha Product - Interoperability Manager

Who we are looking for

We are looking for an Assistant Vice President, Alpha Product - Interoperability Manager reporting directly to the Managing Director, Alpha Product / Interoperability. You will support the Aladdin Provider operating model by managing governance oversight, control execution, relationship management, and service delivery alignment between BlackRock Solutions (BRS), State Street Alpha, Global Delivery, and investment operations stakeholders.

Why this role is important to us

The team you will be joining is part of Investment Services / Alpha Aladdin Product, a function that is vital to State Street because Aladdin interoperability is central to the provider operating model. The role helps align BRS, Alpha, Middle Office and Back Office operations, PDX implementation, controls, audit readiness, data integrity, and client delivery for State Street Back Office clients on Aladdin.

What you will be responsible for

• Provide product support for the Aladdin Provider operating model at State Street, with a working understanding of the investment operations functions performed by State Street.
• Act as the primary relationship lead for Aladdin Provider / BRS, managing day-to-day engagement, service delivery alignment, and issue escalation across Back Office functions, PDX implementation, and State Street Back Office clients on Aladdin.
• Establish and execute governance frameworks supporting Global Delivery across Application Inventory Warehouse (AIW), Aladdin intellectual property attestations for licensed Middle Office / Back Office users, and related control routines.
• Drive Alpha compliance for Aladdin Provider audit readiness, including support for internal audits, external audits, regulatory reporting, third-party risk management, documentation, and control evidence.
• Lead governance forums, incident reviews, and service reviews, providing transparency into volumes, exceptions, key risk indicators, SLAs, KPIs, and STP reporting.
• Coordinate escalation management across operations, technology, BRS stakeholders, and global teams to support timely issue resolution and clear stakeholder communication.
• Provide North America continuity and support to the Aladdin Provider reporting team in Poland responsible for reporting on Aladdin Back Office transactions and related data sets.
• Identify and implement process improvements and straight-through-processing enhancements to reduce manual intervention and strengthen controls.

What we value

• Strong governance, control, and operational risk mindset.
• Client and stakeholder relationship management across senior, operational, technology, and vendor-facilitating audiences.
• Analytical problem solving, data integrity focus, and reconciliation oversight.
• Cross-functional leadership and clear communication across global teams.
• Continuous improvement mindset, with a focus on operational resilience, automation, and STP.

Education & Preferred Qualifications

• Bachelor's degree in Finance, Economics, Business, Information Systems, or a related field.
• 5-8+ years of experience in fund accounting, custody operations, investment operations, securities processing, or capital markets operations.
• Strong understanding of State Street Back Office and Middle Office operations; experience with the Aladdin operating model or comparable front-to-back investment platform preferred.
• Experience with governance, controls, client relationship management, audit readiness, third-party risk management, and service delivery routines.
• Familiarity with post-trade architecture, financial transaction messaging standards, reconciliation, exception management, and reporting metrics.

Additional requirements

• Ability to work effectively across North America, Poland, and broader global stakeholder groups.
• Ability to manage multiple priorities in a deadline-driven environment while maintaining strong documentation, control evidence, and audit trails.
• Occasional flexibility may be required to support global governance forums, operational issue escalation, and stakeholder meetings.

Work Requirement

• Hybrid work arrangement in line with State Street policy and hiring-manager guidance.
• Standard U.S. business hours, with flexibility to support global stakeholder engagement as needed.

Salary Range:

$100,000 - $167,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short-term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax-advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.