Front Office Trading Services, FX/FS, Senior Associate

State Street; Boston (MA); On-site; USD 52,000 - 88,000; Full time

Job summary

State Street in Boston, MA is seeking a motivated candidate to support Sales and Trading teams across Foreign Exchange and Financing Solutions. You will immerse in FX/FS trading operations on the trading floor, working closely with Sales and Trading teams in an in-office environment.

The Front Office Trading Services (FOTS) team provides global support for Sales & Trading desks and acts as liaison with clients and internal partners.

Qualifications

• Bachelor’s degree or equivalent required.
• Some financial services exposure in FX/FS preferred but not required.
• Some client facing experience preferred but not required.
• Excellent communication, interpersonal and relationship skills are expected.

Responsibilities

• Assist SSM Sales & Trading in trade support capacity and related responsibilities.
• Research and resolve trade related inquiries from Sales and Trading, back office, fund groups, and clients.
• Monitoring SSM’s trading systems and address/resolve issues with appropriate escalations.
• Cancelling, modifying, and rebooking trades (post-execution).
• Supporting platform onboarding tasks (Front Office components) as needed.
• Communicate and maintain strong working relationships with multiple departments to resolve breaks and trade discrepancies on a time sensitive basis.
• Participate in various projects that require FOTS expertise, involvement with testing or future support.
• Understand the intricacies of manual and/or exceptional processes on the FX/FS desks and work with IT, Credit & Compliance, Operations and Business Analysis teams to improve process inefficiencies.
• Liaise with Client Support Services team with queries relating to the on-boarding of new business.
• Produce reporting for clients and internal use.
• Strictly follow the controls and procedures to reduce risk to Business.

Skills

Analytical skills

Communication

Teamwork

Attention to detail

Problem-solving

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

CoPilot

Job description

Who we are looking for

We are looking for a motivated candidate who is eager to learn and expand their analytical and communication skills, while providing day-to-day support for Sales and Trading teams across Foreign Exchange and Financing Solutions.

Job Description

Who we are looking for

We are looking for a motivated candidate who is eager to learn and expand their analytical and communication skills, while providing day-to-day support for Sales and Trading teams across Foreign Exchange and Financing Solutions.

Great learning opportunity to get immersed in Foreign Exchange and Financing Solutions across Markets, working closely with Sales and Trading teams! The team works on the trading floor, in-office presence is required.

The Front Office Trading Services (FOTS) team provides support across the globe (North America, Europe, and Asia-Pacific) for State Street Market’s Sales & Trading Desks and acts as the primary liaison for external and internal clients. In addition to trading support and client services, the team works closely with Operations groups and participates in projects related to new trading initiatives, platform onboarding, integration, testing and implementation planning.

Why this role is important to us

The team you will be joining is a part of State Street Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSM business unit. As our investment research and trading arm, SSM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world. Join us if making your mark in the capital markets industry from day one is a challenge you are up for.

What We Value

These skills will help you succeed in this role

• Strong willingness to learn systems, processes and new technical skills
• Ability to work as part of a team and under own initiative as well
• Ability to work under pressure and manage multiple priorities in a deadline driven environment

What You Will Be Responsible For

As Front Office Trading Services team member you will

• Assist SSM Sales & Trading in trade support capacity and related responsibilities
• Research and resolve trade related inquiries from Sales and Trading, back office, fund groups, and clients
• Monitoring SSM’s trading systems and address/resolve issues with appropriate escalations.
• Cancelling, modifying, and rebooking trades (post-execution)
• Supporting platform onboarding tasks (Front Office components) as needed
• Communicate and maintain strong working relationships with multiple departments (Trading, Operations, Finance, Technology, third party vendors) to resolve breaks and trade discrepancies on a time sensitive basis
• Participate in various projects that require FOTS expertise, involvement with testing or future support
• Understand the intricacies of manual and/or exceptional processes on the FX/FS desks and work with IT, Credit & Compliance, Operations and Business Analysis teams to improve process inefficiencies
• Liaise with Client Support Services team with queries relating to the on-boarding of new business
• Produce reporting for clients and internal use
• Strictly follow the controls and procedures to reduce risk to Business

Education & Preferred Qualifications

• Bachelor’s degree or equivalent
• Some financial services industry and exposure to foreign exchange and/or agency lending is preferred but not required
• Some Client facing is preferred but not required
• Excellent communication, interpersonal and relationship skills

Additional Requirements

• Strong analytical and problem-solving skills
• Very strong attention to detail
• Familiarity with Microsoft Office applications and CoPilot – Word, Excel, Access, PowerPoint

Salary Range

$52,000 - $87,880 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job ID: R-795995