Allocations Assessment Officer

London Borough of Bexley; Bexley (OH); Hybrid; USD 37,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Coaching and mentoring programmes

Excellent pension scheme

Generous annual leave

Job summary

London Borough of Bexley is recruiting an experienced Housing Allocations Assessment Officer to join a small, high‑impact team within the Housing Department. You will manage the Housing Register, assess eligibility and make nominations to partner Housing Associations, ensuring decisions are fair and compliant with legislation and local policy.

This hybrid role requires collaboration, clear communication, and a commitment to excellent customer service, with two days per week in the Civic Offices.

Responsibilities

• Maintain the Council's Housing Register.
• Assess customer eligibility for housing.
• Nominate eligible applicants to partner housing associations.
• Hybrid role with two days per week working from Civic Offices.

Job description

The Housing Allocations Assessment Officer role sits within a small but key team based, within the wider Housing Department.

We are looking for a candidate who is passionate about delivering a professional, customer focused, high quality housing service that is underpinned by legislation and local policy.

You will be energetic and an excellent communicator, working effectively as part of a team that continually looks for simple and effective ways to keep customers informed about matters that are important to them.

You will bring a high level of personal integrity and resilience and contribute to a team known for delivering on its commitments. The role involves maintaining the Council's Housing Register, assessing customer eligibility, and making appropriate nominations to partner Housing Associations.

For the full details of this role, please refer to the Job Description attached.

This is a hybrid role and the successful applicant will be expected to work from the Civic Offices a minimum of two days per week.

Candidate Profile

Whilst experience in a relevant housing role is desirable, we will also consider applicants with transferable skills who can demonstrate a genuine passion for developing a career in housing.

For a full list of the essential and desirable criteria for this role, please refer to the Person Specification contained within the attached Job Description.

Interviews are scheduled to take place on 28 October 2026.

Bexley is a vibrant and diverse outer London Borough nestled in the Thames Gateway between London and Kent which means it combines the perfect blend of city vibe and the tranquillity of Kent. It's got award-winning parks, open spaces, and heritage sites. The borough has excellent transport connections, including the Elizabeth Line and proximity to the M25. Bexley offers fantastic amenities such as libraries, leisure centres, and shopping areas. Our borough is also home to numerous primary and secondary schools, as well as further education institutions.

Our Offer to you

We will offer you in return a package that includes a competitive salary, coaching and mentoring programmes, an excellent pension scheme and generous annual leave plus bank holidays.

• competitive salary
• coaching and mentoring programmes
• an excellent pension scheme
• generous annual leave plus bank holidays

For more information on the benefits package on offer please refer to the Candidate Information document attached.

Recruitment Information

As a disability confident employer Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria.

This role may be available as a development opportunity through secondment for the Council's existing employees. The Council's Secondment Scheme can be found here.

We reserve the right to close adverts earlier than the closing date.