Allied Health Administrative Coordinator

CHILDREN'S HEALTHCARE OF ATLANTA CARDIOLOGY; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Children’s Cardiology, a subsidiary of Children’s Healthcare of Atlanta, seeks an Allied Health Administrative Coordinator to support the Cardiogenetic Program and Genetic Counselors. You will assist with testing, scheduling, and coordination of patient care in a collaborative team environment.

The role involves triaging referrals, placing test orders, managing records in RedCap, and maintaining calendars with Qgenda and Outlook. Strong communication and confidentiality are essential.

Qualifications

• Bachelor’s degree preferred or equivalent experience in a healthcare setting.
• Proficient in Microsoft Office Suite.
• Excellent customer service and interpersonal skills.
• Excellent verbal and written communication with problem solving.
• Attention to detail, organizational skills and follow-through.
• Ability to prioritize and handle multiple tasks.
• Ability to plan, organize, and implement projects.
• Team oriented and maintains confidentiality.
• Provide administrative support to the cardiogenetic program.

Responsibilities

• Provide administrative support to the cardiogenetic program.
• Triage referrals, schedule visits, and coordinate related operations.
• Place genetic test orders in lab portals under guidance of Genetic Counselors.
• Distribute results to Genetic Counselors and schedule follow-up appointments.
• Coordinate medical records requests and authorizations; manage data in RedCap.
• Maintain Genetic Counseling calendars (Master schedule, Qgenda, Outlook).
• Assist with coordinating follow-up care and referrals to Medical Genetics.
• Support quality improvement initiatives with Clinical Operations.
• Obtain cheek swab samples under supervision.

Skills

Microsoft Office Suite

Customer service

Verbal communication

Written communication

Attention to detail

Organization

Prioritization

Teamwork

Confidentiality

Education

Bachelor’s degree preferred or equivalent healthcare experience

Tools

RedCap

MyChart

Lab portals

Outlook

Qgenda

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Atlanta, GA, US

Children’s Cardiology, a subsidiary of Children’s Healthcare of Atlanta, is comprised of more than 60 pediatric cardiologists providing comprehensive services for patients from before birth to age 21 who have acquired or congenital heart disease. The Allied Health Administrative Coordinator provides administrative support to the Cardiogenetic Program and Genetic Counselors, assisting with testing and coordination of care for patients.

Minimum Qualifications

• Bachelor’s degree preferred or equivalent experience in a healthcare setting a plus.
• Proficient in Microsoft Office Suite.
• Demonstrated excellent customer service and interpersonal skills required.
• Excellent verbal and written communication skills, with creative and analytical problem solving.
• Proven attention to detail, organizational skills and follow-through discipline.
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Demonstrated ability to plan, organize, and implement projects.
• Ability to work as a member in a team-oriented environment.
• Must possess a high level of confidentiality.
• Provide administrative support to the cardiogenetic program.
• Genetics Telemedicine Service:Triage referrals, schedule visits and related operations such as assisting families with MyChart and communicating concerns with referring providers (failure to schedule, no-show or lack of follow-through with the testing plan).
• Genetic Test Orders: Place orders in lab portals under the direction of Genetic Counselors; supply necessary information to the lab for billing and corrections, track and distribute results to Genetic Counselors, scheduling patient follow-up appointments for result discussion.
• Information Management: Coordinate medical record requests, obtaining authorization and distributing records to providers and Health Information Services. Provide genetic testing results and pedigrees to Health information Services; responsible for entry of patient, family and genetic data into RedCap databases.
• Scheduling: Maintain Genetic Counseling calendars including Master schedule, Qgenda and Outlook.
• Assist the allied health professionals with coordinating aspects of patient’s follow-up care, including referrals to Medical Genetics or arranging family studies.
• Work with Clinical Operations on volume reports or other quality improvement initiatives.
• Obtain cheek swab samples from patients under the direction of Genetic Counselors.
• Maintain and organize departmental documents and folders.
• Perform other projects and duties as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any protected category.

As a part of the recruiting and new hire process with Children’s Cardiology, employment history will be verified and ANY false statements, omissions or misrepresentations of your application or resume will result in not being hired by the company.