Alliances Field Engineer

Canonical; City of Albany (NY); Remote; USD 90,000 - 120,000; Full time

Job summary

Join a leading provider of open source software as an Alliances Field Engineer. You will support major partners in adopting Canonical's open source platform, focusing on cloud infrastructure, Kubernetes, and customer engagement. This remote role offers competitive compensation and a collaborative environment.

Benefits

Remote work with biannual in-person team sprints

USD 2,000 annual learning budget

Recognition rewards

Holiday leave

Parental leave

Employee Assistance Program

Travel opportunities

Qualifications

• Extensive experience with Linux (Ubuntu preferred), Kubernetes, and automation tools.
• Proficiency in Python and Bash, with troubleshooting skills.

Responsibilities

• Architect cloud infrastructure solutions on public clouds (AWS, Azure, Google Cloud).
• Assist partners in architecting joint solutions using Canonical's technologies.

Skills

Linux

Kubernetes

Python

Bash

Networking

Automation

Education

Degree in Computer Science

Degree in Math

Degree in Physics

Tools

Ceph

PostgreSQL

MongoDB

Kafka

Cassandra

NGINX

Job description

Join to apply for the Alliances Field Engineer role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include top public cloud and silicon providers, and industry leaders across sectors. We are a founder-led, profitable, and growing company, hiring an Alliances Field Engineer to support our major partners like Intel, Nvidia, Google, Dell, HP, Accenture, Tata, and others in adopting our open source platform.

Our global field engineering team applies expert insights to real-world customer problems, enabling enterprise adoption of Ubuntu, OpenStack, Kubernetes, AI/MLOps, and related technologies. We are experts across the open source stack, from kernel to desktop, cloud to edge, and are interested in business challenges—building reliable, efficient, and cost-effective solutions while speaking the language of our customers and industries.

We assist global companies in embracing cloud infrastructure, cloud-native operations, and open source applications. We are looking for several Alliances Engineers to support OEMs, GSIs, ISVs, channel partners, and public cloud alliances. You will support various alliances, helping partners adopt our products and define joint go-to-market strategies from a technical perspective.

Our field engineers are trusted to provide thoughtful, well-informed answers to any customer query about our solutions and products, ensuring the best outcomes for partners and customers alike.

Location

This is a home-based role, open worldwide.

What your day will look like

• Understand Ubuntu, Linux, networking, and services in real-world environments
• Architect cloud infrastructure solutions like Kubernetes, Kubeflow, OpenStack, Ceph, and Spark on-premises or in public clouds (AWS, Azure, Google Cloud)
• Architect and integrate open source software such as PostgreSQL, MongoDB, Kafka, Cassandra, and NGINX
• Assist partners in offering and architecting joint solutions using Canonical's technologies on cloud and data centers
• Design and publish reference architectures and validate solutions with partners
• Conduct onboarding sessions and workshops to promote Canonical products and solutions

If you are passionate about open source technologies, cloud-native development, data center tech, and networking, you'll find this role rewarding.

What we are looking for in you

• Extensive experience with Linux (Ubuntu preferred), Kubernetes, Ceph, and automation tools
• Experience designing solutions on public or private clouds
• Proficiency in Python and Bash, troubleshooting skills
• Fluent English communication skills
• Excellent presentation skills
• Motivation, multi-tasking ability, and reliability
• Customer engagement interest, including pitching and understanding customer environments
• Interest in new tech like LXD, Juju, and Snaps
• Willingness to travel up to 30% globally
• Degree in Computer Science, Math, Physics, or related field

What we offer you

We offer competitive worldwide compensation, annual reviews, bonuses, and benefits reflecting our values. Our benefits include:

• Remote work with biannual in-person team sprints
• USD 2,000 annual learning budget
• Recognition rewards, holiday leave, parental leave, Employee Assistance Program
• Travel opportunities and upgrades for company events

About Canonical

Canonical is a pioneer in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We hire globally, uphold high standards, and foster a diverse, inclusive workplace. Since 2004, we've been remote-first, encouraging innovative thinking, skill development, and growth. We are an equal opportunity employer committed to diversity and fairness.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and IT
• Industry: Software Development