Alliance Director

CBRE Group, Inc.; Oakland (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

CBRE Group, Inc. in Oakland, CA seeks an experienced Alliance Director to lead and grow strategic client relationships and guide multi-disciplinary teams in facilities management, project management, and asset/transactions management.

The role focuses on building profitable client partnerships, driving new revenue, and negotiating contracts with internal resources. Strong leadership and cross-functional collaboration are essential.

Qualifications

• Bachelor's Degree preferred with 15-20 years of relevant experience
• In lieu of a degree, a combination of experience and education will be considered
• Industrial industry experience is required. Critical environments experience is strongly preferred
• Experience leading an integrated services account with Facilities Management, Project management and Asset and Transactions Management is strongly preferred
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred
• Ability to lead an integrated team of approx.75 FTE's
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems
• Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc
• Expert organizational skills and an advanced inquisitive mindset

Responsibilities

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Implement business strategies to achieve profitable relationships and identify new revenue opportunities.
• Build and maintain effective long-term client relationships and a high level of satisfaction. Formulate, negotiate, and execute contracts utilizing internal expert resources.
• Prepare and submit short and long-range plans and strategies to clients using available marketing programs to reach nominated targets.
• Direct new business efforts with current accounts. Source new business opportunities and engage the field accordingly.
• Conduct regular status and strategy meetings with the client's management to understand needs.
• Evaluate industry and business trends and review and identify performance across the strategic account. Review data for potential impact on new business and operations and respond with business changes. Achieve revenue targets by increasing spend per account.
• Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
• Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
• Significantly improves and changes existing methods, processes, and standards within job discipline.

Skills

Staff supervision

Performance evaluations

Coaching

Hiring & recruiting

Client relationship management

Contract negotiation

Strategic planning

Cross-functional collaboration

Revenue growth

Forecasting

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office

CRM software

Job description

About the Role:

As a CBRE Alliance Director, you will lead and be responsible for maintaining business relationships with client accounts of strategic significance.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization's goals and strategies.

What You'll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Implement business strategies to achieve profitable relationships and identify new revenue opportunities.
• Build and maintain effective long-term client relationships and a high level of satisfaction. Formulate, negotiate, and execute contracts utilizing internal expert resources.
• Prepare and submit short and long-range plans and strategies to clients using available marketing programs to reach nominated targets.
• Direct new business efforts with current accounts. Source new business opportunities and engage the field accordingly.
• Conduct regular status and strategy meetings with the client's management to understand needs.
• Evaluate industry and business trends and review and identify performance across the strategic account. Review data for potential impact on new business and operations and respond with business changes. Achieve revenue targets by increasing spend per account.
• Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
• Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
• Significantly improves and changes existing methods, processes, and standards within job discipline.

What You'll Need:

• Bachelor's Degree preferred with 15-20 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Industrial industry experience is required. Critical environments experience is strongly preferred.
• Experience leading an integrated services account with Facilities Management, Project management and Asset and Transactions Management is strongly preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead an integrated team of approx.75 FTE's.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills and an advanced inquisitive mindset.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future