Alliance Director

CBRE; Palo Alto (CA); On-site; USD 220,000 - 230,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Job summary

CBRE seeks an Alliance Director to oversee strategic client relationships, staff supervision, and operations across critical accounts. The role focuses on directing daily activities, mentoring teams, and driving revenue opportunities through effective contracts and partnerships.

The position requires leadership excellence, staff development, and strong negotiation skills to achieve targets and optimize performance. A comprehensive benefits package accompanies a competitive compensation plan.

Qualifications

• Bachelor's Degree preferred with 8–12 years of relevant experience.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated information and convey performance expectations.
• Leadership to set, manage and achieve targets with a direct impact on multiple departments results within a function.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Expert organizational skills and an advanced inquisitive mindset.

Responsibilities

• Provide formal supervision to employees; monitor training and development; conduct performance evaluations and coaching; oversee recruiting and hiring.
• Coordinate and manage the team's daily activities; establish schedules; assign tasks; cross-train staff; set deadlines; mentor as needed.
• Implement business strategies to achieve profitable relationships and identify new revenue opportunities.
• Build and maintain long-term client relationships; formulate, negotiate, and execute contracts using internal resources.
• Prepare and submit short and long-range plans to clients using available marketing programs to reach targets.
• Direct new business efforts with current accounts; source new opportunities and engage the field.
• Conduct regular meetings with client management to understand needs and expectations.
• Evaluate industry trends and performance; adjust plans to improve revenue across accounts.
• Apply knowledge of multiple disciplines and business drivers impacting cross-functional performance.
• Lead by example; negotiate with external partners to align divergent interests.
• Identify and solve complex operational and organizational problems leveraging department resources.
• Significantly improve methods and standards within the job discipline.

Skills

Staffing & development

Leadership & target setting

Performance coaching

MS Office mastery

Analytical mindset

Cross-functional leadership

Negotiation skills

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

About The Role

As a CBRE Alliance Director, you will assist with the oversight of the department responsible for developing and maintaining business relationships with client accounts of strategic significance.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

What You’ll Do

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Implement business strategies to achieve profitable relationships and identify new revenue opportunities.
• Build and maintain effective long-term client relationships and a high level of satisfaction. Formulate, negotiate, and execute contracts utilizing internal expert resources.
• Prepare and submit short and long-range plans and strategies to clients using available marketing programs to reach nominated targets.
• Direct new business efforts with current accounts. Source new business opportunities and engage the field accordingly.
• Conduct regular status and strategy meetings with the client's management to understand needs.
• Evaluate industry and business trends and review and identify performance across the strategic account. Review data for potential impact on new business and operations and respond with business changes. Achieve revenue targets by increasing spend per account.
• Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
• Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
• Significantly improves and changes existing methods, processes, and standards within job discipline.

What You’ll Need

• Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills and an advanced inquisitive mindset.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Alliance Director position is $220,000 annually and the maximum salary for the Alliance Director position is $230,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).