Allergy Territory Account Specialist – Baltimore / Bethesda – Remote

Novartis Farmacéutica; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Territory Account Specialist to enhance patient outcomes through strategic account management. This remote role involves engaging with healthcare providers, analyzing market data, and utilizing omni-channel strategies to foster strong relationships and drive product demand. Ideal candidates will have a background in specialty pharmaceuticals, strong analytical skills, and a commitment to ethical standards. Join a passionate community dedicated to transforming patients' lives through science and collaboration, and make a meaningful impact in the healthcare landscape.

Benefits

Medical benefits

401(k) plan

Paid time off

Bonuses and stock options

Qualifications

• 2+ years experience in specialty pharmaceuticals or similar sales roles.
• Strong collaboration skills and clinical product knowledge.

Responsibilities

• Develop strategic plans to enhance product demand and meet customer needs.
• Conduct planning meetings with stakeholders to solve complex issues.

Skills

Clinical and account selling

Access navigation

Problem-solving

Team collaboration

Omni-channel engagement

Analytical skills

Education

Bachelor's degree

Advanced degree

Job description

Allergy Territory Account Specialist – Baltimore / Bethesda – Remote

Job ID REQ-10042463

May 05, 2025

USA

Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography.
Please note: Novartis cannot offer relocation support for this role. Only apply if this location is accessible for you.

The Territory Account Specialist (TAS) is a sales leader who creates a tailored customer experience for each account and healthcare provider (HCP). As the primary Point of Contact (PoC), the TAS engages with clients to identify mutual priorities, address needs, and improve patient outcomes by leveraging Novartis resources. The role requires expertise in clinical and account selling, access navigation, problem-solving, team collaboration, and omni-channel engagement.

#LI-Remote

About the Role

Key Responsibilities:

• Identify mutual priorities and develop strategic plans to enhance product demand, addressing key partners' and patients' needs to achieve excellent outcomes.
• Encourage clinical discussions to motivate customer advocacy for patients and collaborate with the account team to overcome barriers and meet customer needs.
• Use market insights, industry trends, and cross-functional strategies to anticipate and manage business opportunities and challenges.
• Conduct planning meetings with stakeholders to solve complex issues and ensure customer requirements are met across departments.
• Analyze market data within the territory to understand the local landscape, promote engagement, and lead virtual and in-person interactions.
• Apply omni-channel strategies to maximize Novartis capabilities for personalized customer engagement, whether virtually or in person.
• Collaborate with regional colleagues, field staff, and home-office teams to proactively meet customer needs and support access initiatives.
• Provide timely access support and work with Patient Specialty Services (PSS) to address customer requirements efficiently.
• Bachelor’s degree required; advanced degree preferred.
• At least 2 years’ experience in specialty pharmaceuticals, biotech, or similar sales roles within the last 5 years.
• Strong collaboration skills, clinical product knowledge, consistent high performance, and experience selling to large accounts and key segments.
• Proactive with analytical skills to leverage data for problem-solving and customer satisfaction, maintaining ethical standards and compliance.
• Reside within the territory or within 50 miles of the territory border; ability to travel 60-80%, driving or flying within the territory; valid driver’s license required.
• Experience with therapeutic groups, disease states, account strategies, and product launches.
• Knowledge of patient services, market access, reimbursement, and medical calling on HCPs for complex products or reimbursement pathways.

Leveling Guidelines: The role will be filled at a level based on experience.

• Territory Account Specialist: 2+ years’ experience.

• Senior Territory Account Specialist: 5+ years’ experience.

• Executive Territory Account Specialist: 10+ years’ experience.

Driving is an Essential Function: This role requires driving; a valid, unrestricted driver’s license is necessary. Reasonable accommodations are available for qualified individuals with medical restrictions if they do not eliminate the essential function.

COVID-19 Vaccine Policy: While vaccination is not currently mandated, customer-facing roles may require adherence to credentialing guidelines, including vaccination, depending on customer requirements. Requests for accommodations can be sent to [e-mail].

Compensation and Benefits: Salary ranges are approximate and may vary based on location, experience, and performance. The total package may include bonuses, stock, and benefits such as medical, 401(k), and paid time off. Final compensation will be determined at offer.

Training: The selected candidate must complete initial training, which may include home study, within eight hours per day and forty hours per week.

Note: No visa sponsorship is available for this position. Relocation support is not provided; apply only if the location is accessible.

Why Novartis: Join a passionate community dedicated to transforming patients’ lives through science and collaboration. Learn more at https://www.novartis.com/about/strategy/people-and-culture

Join Our Talent Community: Stay connected for future opportunities at https://talentnetwork.novartis.com/network

The Novartis Group is an Equal Opportunity Employer, committed to diversity and inclusion in employment practices.

Accessibility & Reasonable Accommodations: For accommodations during the application process or to perform essential job functions, contact [e-mail] or call [phone], including the job requisition number.