An Equal Opportunity Employer and Drug Free Workplace.
Essential Duties and Responsibilities
Clinical Operations
- Supervise and coordinate all allergy testing procedures (skin prick, intradermal testing, and related diagnostics)
- Oversee immunotherapy services, including subcutaneous immunotherapy (SCIT) preparation and administration
- Ensure proper patient screening, consent, and documentation prior to testing or treatment
- Monitor patients for adverse reactions and ensure emergency protocols are followed
Staff Management & Training
- Train, supervise, and schedule allergy technicians or nursing staff
- Ensure staff competency in allergy protocols, safety procedures, and EHR documentation
- Conduct ongoing education on allergy treatment standards and updates in care
Inventory & Supply Management
- Manage allergy serum ordering, preparation coordination, and inventory control
- Maintain supplies for testing and immunotherapy administration
- Track expiration dates and ensure compliance with storage requirements (including temperature monitoring)
Compliance & Quality Assurance
- Ensure adherence to OSHA, CLIA (if applicable), HIPAA, and state medical board regulations
- Maintain accurate patient records and allergy immunotherapy logs
- Support audits and quality improvement initiatives
- Enforce infection control and safety protocols
- Educate patients on allergy testing procedures and immunotherapy schedules
- Manage patient flow within allergy clinic sessions
- Coordinate with physicians regarding treatment plans and patient progress
Administrative Duties
- Collaborate with practice leadership on workflow optimization and department growth
- Track performance metrics such as patient volume, reaction rates, and immunotherapy compliance
- Assist in billing coordination or documentation support as needed
Qualifications
Education & Experience
- High school diploma required; Associate or Bachelor’s degree in healthcare field preferred
- Experience in ENT, allergy, immunology, or outpatient clinical setting required
- Prior supervisory or lead clinical role strongly preferred
- Experience with allergy immunotherapy administration required
Licensure/Certification (if applicable)
- LPN, RN, CMA, RMA, or equivalent clinical certification preferred (depending on state and practice scope)
- CPR/BLS certification required
- Strong leadership and team management skills
- Knowledge of allergy testing and immunotherapy protocols
- Excellent patient communication and education skills
- High attention to detail and documentation accuracy
- Ability to manage multiple priorities in a fast-paced clinical environment