Allentown Fire Dispatcher – 24/7 Emergency Ops

County Emergency Communications; Allentown (Lehigh County); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime & shift premiums

Job summary

County Emergency Communications in Allentown, PA is seeking Fire Dispatcher opportunities to support fire services by coordinating responses, receiving incident information, alerting resources, and maintaining radio communications.

The role requires organized information handling and the ability to follow established response plans. Fire dispatch certification or EMS dispatch training may be required for some assignments; shifts may include overnight, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

County Emergency Communications in Allentown, PA is seeking Fire Dispatcher opportunities to support fire services by coordinating responses, receiving incident information, alerting resources, and maintaining radio communications.

The role requires organized information handling and the ability to follow established response plans. Fire dispatch certification or EMS dispatch training may be required for some assignments; shifts may include overnight, weekends, and holidays.