All Programs - Energy Advisor I

Franklin Energy / AM Conservation; Tucson (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement benefits

Paid time off & holidays

Job summary

Franklin Energy / AM Conservation seeks a motivated professional to deliver energy efficiency programs to homeowners and business customers in Tucson. You will advise on modifications to electric/gas systems and drive project momentum from field visits to office follow-ups.

The role blends field work with office time, requiring outbound calls, client presentations, and collaboration with engineers to optimize energy savings. Strong communication and organizational skills are essential.

Qualifications

• Bachelor’s degree or equivalent experience in related field or equivalent experience.
• 1–2 years in electric or natural gas utility industry or related field.
• Energy efficiency experience or energy modeling preferred.
• Previous customer service, sales, or marketing experience.

Responsibilities

• Direct installation of energy saving products as directed by program management.
• Promote energy efficiency program to customers, trade allies and stakeholders.
• Make outbound calls to meet energy saving targets and initiate new business.
• Develop and deliver presentations to raise program awareness.
• Respond to customer inquiries to move projects toward completion.
• Collaborate with Energy Engineers as required.
• Assist Program Manager in training new team members.

Skills

Self-motivation

Organized

Prioritize workload

Flexibility

Adaptability

MS Office proficiency

Data entry

Effective communication

Data analysis

Numerical literacy

Diversity & inclusion

Reliable transportation

Education

Bachelor’s degree or equivalent

Technical school degree + experience

Tools

Microsoft Office

Tracking systems/databases

Job description

Position Summary

This position is primarily responsible for providing our services directly to homeowners, landlords, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems. You will also convince prospective clients of the improved efficiency that our services will bring. This role combines field work with office time.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Direct installation of energy saving products as directed by program management
• Adhering to the safety requirements of the organization and the utility client
• Promote the energy efficiency program to customers, trade allies and program stakeholders within your assigned territory
• Understand and implement the company’s Sales Process, including but not limited to:
• Make outbound calls to existing customers to meet assigned energy saving targets
• Initiate new business with new customers through business-to-business efforts
• Manage field time effectively with customer, Trade Ally and program stakeholder visits
• Develop and deliver presentations to create awareness about the program
• Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
• Work with utility customers to provide energy efficiency and the business activities of its customers
• Identify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager, provide follow-up to as required
• Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water system, building and pipe insulation, and air sealing
• Enter data into spreadsheets and database to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
• Maintain professional appearance and behavior appropriate for a representative of our organization and the utility
• Build quick rapport with customers. Quickly initiate conversations with customers on site and virtually regarding energy usage at the facility
• Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
• Assist Program Manager in the training of new team members
• Lead presentations promoting energy efficiency programs for targeted groups
• Assist customers through the rebate application process
• All other duties as assigned

Position Requirements

Education and Experience

• Bachelor’s degree from an accredited college or university or equivalent experience. Technical school degree combined with demonstrated experience in electric/gas utility field will be considered. Equivalent work experience may be considered.
• 1 – 2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience
• Previous energy efficiency and/or energy modeling experience- Preferred
• Previous customer service, sales, or marketing experience

Required Skills, Knowledge and Abilities

• Must be self-motivated, organized and have ability to prioritize workload
• Must be flexible to handle a wide variety and work at a fast pace
• Ability to adapt to changing environment in the program when required
• Proficient in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook
• Strong data entry skills in entering information in tracking systems/databases
• Ability to communicate effectively, both verbally and in writing with customers, clients and employees
• Ability to analyze and interpret data and solve practical problems
• Knowledge of mathematical concepts such as fractions, percentages and ratios
• Committed to diversity and inclusion
• Reliable transportation

Licenses & Certifications

• Valid driver’s license

Compensation & Benefits:

Franklin Energy reasonably expects the starting salary for this position to fall between $50,000 and $70,000 annually. The final offer will be determined based on relevant experience, skills, qualifications, internal equity, geographic location, and business needs. Franklin Energy offers a comprehensive benefits package, including medical, dental, and vision coverage; retirement benefits; paid time off; paid holidays; and other company-sponsored benefits and programs.

Travel Requirements

• Willingness to travel less than 50%

Physical Demands and Work Environment

• Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
• Ability to lift up to 40 pounds
• Noise Level is typically moderate
• Employee could be exposed to fumes and/or airborne particles and risk of potential shock