Alignment Technician

MFA Oil Company; Independence (MO); Presencial; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

MFA Petroleum Company in Independence, MO is seeking a Big O Alignment Technician to perform brake, front-end, and alignment maintenance with related mechanical work in accordance with company programs.

Candidates should have at least one year of experience as a lube/tire/service technician, a valid driver’s license, and ability to work holidays and outdoor conditions. The role emphasizes safety, customer service flow, and accurate invoicing documentation.

Formación

• 18 years of age or older
• Minimum of one year of experience as a lube/tire/service technician
• Ability to learn new concepts and use technical materials
• Ability to operate a computer and office productivity software
• Valid driver’s license
• Availability to work holidays, weekends, and after hours as needed
• Legal authorization to work in the United States of America

Responsabilidades

• Perform brake, front end, and alignment maintenance and mechanical work
• Maintain orderly flow of customer service assignments to ensure productivity
• Ensure MFA Oil's Extra Care Services are extended to all customers
• Diagnose and repair vehicles and perform quality control of shop functions
• Safely operate vehicles with automatic and manual transmissions
• Attend weekly store meetings on safety and policy updates
• Assist in organizing documentation and processing adjustments and credits
• Work with store management to meet service and productivity quotas
• Ensure information for completed work is passed to the counter for invoicing
• Utilize outside purchase program to maximize profitability
• Ensure vehicle inspection program is executed consistently
• Carry out alignments and inspections to support service and sales goals
• Assist in orientation, training, and coaching of new personnel
• Adhere to all company policies and procedures; perform other duties as assigned

Conocimientos

Mechanical aptitude

Customer service

Safety awareness

Communication

Problem solving

Educación

High school diploma or GED

ASE certifications (preferred)

Descripción del empleo

Overview

A Big O Alignment Technician performs the required mechanical duties in an accurate and timely manner in accordance with all company programs, policies, and procedures.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Perform brake, front end, and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and procedures
• Maintain the orderly flow of customer service assignment to ensure productivity
• Ensure that Big O’s Extra Care Services are extended to all customers
• Properly diagnose and repair customers’ vehicles, performing quality control of all shop functions
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Assist in organizing, documenting, and processing adjustments and core credits
• Work with store management to ensure the successful accomplishment of budgeted service-related quotas
• Ensure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicing
• Utilize the company outside purchase program to ensure maximum profitability
• Ensure the consistent execution of the vehicle inspection program
• Promptly and efficiently perform alignments, inspections, and other duties to support store achievement of established service, sales, and productivity goals
• Assist management in the orientation, training, and coaching of new personnel
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• 18 years of age or older
• Minimum of one year of experience as a lube/tire/service technician
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Ability to safely operate automatic and manual transmission vehicles
• Ability to exchange accurate information with customers
• Ability and willingness to work with hazardous materials
• Ability to consistently work in outdoor weather conditions
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
• Vision, hearing, speech, and the ability to detect odors
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Valid driver’s license
• Availability to work holidays, weekends, and after regular business hours as needed
• Reliable transportation to work
• Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
• Ability to meet company requirements including successful pre-employment screenings
• Legal authorization to work in the United States of America

Preferred Skills

• High school diploma or GED equivalent
• Two or more years of experience in an automotive shop environment
• Appropriate ASE certifications
• Ability to work both independently and in a team environment
• Ability to work at a fast pace
• Strong verbal communication skills
• Sales abilities
• Ability to prioritize and plan work activities using time efficiently
• Ability to effectively manage multiple tasks and projects
• Ability to perform detail work with accuracy