Automotive Technician

MFA Oil Company; Fayetteville (AR); Hybride; USD 35 000 - 60 000; Plein temps

Résumé du poste

MFA Petroleum Company is seeking an Automotive Technician at MFA Oil’s locations. Technicians are classified by ASE certifications and perform brake, front end, and alignment maintenance, diagnose and repair vehicles, and support store operations.

The role emphasizes quality control, productivity, and adherence to company policies. Applicants should have two years of lube/tire/service technician experience, a valid driver’s license, and the ability to work in varied conditions.

Qualifications

• 18 years of age or older
• Minimum of two years of experience as a lube/tire/service technician
• Current Motor Vehicle Inspection License (for Missouri based stores)
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Ability to safely operate automatic and manual transmission vehicles
• Ability to exchange accurate information with customers
• Ability and willingness to work with hazardous materials
• Ability to consistently work in outdoor weather conditions
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
• Vision, hearing, speech, and the ability to detect odors
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Valid driver’s license
• Availability to work holidays, weekends, and after regular business hours as needed
• Ability to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors
• Ability to meet company requirements including successful pre-employment screenings
• Legal authorization to work in the United States of America

Responsabilités

• Perform brake, front end and alignment maintenance and other mechanical work according to company programs and procedures
• Diagnose and repair vehicles with quality control
• Train and coach other employees as directed
• Maintain orderly flow of customer service to ensure productivity
• Extend MFA Oil’s Extra Care Services to all customers
• Attend weekly store meetings to review safety issues, policies, procedures, and product changes
• Work with store management to meet budgeted service-related quotas
• Ensure all information for completed work is given to the counter for invoicing
• Utilize company outside purchase program to maximize profitability
• Complete Today’s Class Technician training and other required trainings
• Ensure consistent execution of the vehicle inspection program
• Achieve service, sales and productivity goals
• Assist in organizing, documenting, and processing adjustments and core credits
• Adhere to company policies and perform other duties as assigned

Connaissances

Customer communication

Computer literacy

Safety awareness

Learn new concepts

Team collaboration

Formation

High school diploma or GED

ASE certifications

Description du poste

Overview

Big O Automotive Technicians diagnose, recommend and perform automotive repairs in an accurate and timely manner in accordance with all company programs, policies, and procedures. Big O Automotive Technicians are titled based on ASE or equivalent certification:

Automotive Technician A – 4 or More ASE Certifications

Automotive Technician B – 1-3 ASE Certifications

Automotive Technician C – No ASE Certifications

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Perform all brake, front end and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and procedures
• Properly diagnose and repair all customers’ vehicles, performing quality control of all shop functions
• Train and coach other employees in accordance with all company programs, policies and procedures as directed
• Maintain the orderly flow of customer service assignment to ensure productivity
• Extend Big O’s Extra Care Services to all customers
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Work with store management to ensure the successful accomplishment of budgeted service-related quotas
• Ensure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicing
• Utilize the company outside purchase program to ensure maximum profitability
• Timely complete daily Today’s Class Technician and other required training
• Ensure the consistent execution of the vehicle inspection program
• Achieve established service, sales and productivity goals
• Assist in the organizing, documenting, and processing of all adjustments and core credits
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

• 18 years of age or older
• Minimum of two years of experience as a lube/tire/service technician
• Current Motor Vehicle Inspection License (for Missouri based stores)
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Ability to safely operate automatic and manual transmission vehicles
• Ability to exchange accurate information with customers
• Ability and willingness to work with hazardous materials
• Ability to consistently work in outdoor weather conditions
• Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
• Vision, hearing, speech, and the ability to detect odors
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Valid driver’s license
• Availability to work holidays, weekends, and after regular business hours as needed
• Ability to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors
• Ability to meet company requirements including successful pre-employment screenings
• Legal authorization to work in the United States of America

Preferred Skills

• High school diploma or GED equivalent
• Two or more years of experience in an automotive shop environment
• ASE certifications
• Ability to work both independently and in a team environment
• Ability to work at a fast pace
• Strong verbal communication skills
• Sales abilities
• Ability to prioritize and plan work activities using time efficiently
• Management of multiple tasks and projects
• Ability to perform detail work with accuracy