Service Technician

Big O Tires - Novato; Novato (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Job summary

A tire and auto service provider in Novato is seeking an Automotive Service Technician to provide customer service and perform essential automotive tasks. Responsibilities include performing vehicle maintenance, promoting product benefits, and ensuring customer satisfaction. The ideal candidate will have ASE Certification and a strong commitment to safety and customer service. Join a family-oriented work environment with great benefits including a 401(k) plan and employee discounts.

Qualifications

• ASE Certification required for performing automotive services.
• Availability for weekends, holidays, and after hours is essential.
• Reliable transportation to work is necessary.

Responsibilities

• Provide fast and friendly customer service.
• Perform oil changes and maintain vehicles using company checklists.
• Safely operate customer vehicles at all times.

Skills

ASE Certification

Ability to learn new concepts

Reliable transportation

Ability to operate vehicles with automatic and manual transmissions

Good customer service skills

Ability to lift 75 pounds

Job description

Benefits

• 401(k)
• Employee discounts
• Paid time off

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

Position Summary

As an Automotive Service Technician for Big O Tires, you will perform service and installation activities associated with store products and services in an accurate and timely manner.

Essential Duties and Responsibilities

• Provide fast and friendly customer service
• Promote sales through explaining benefits of service and products to customers
• Maintain timely and professional communication with management, employees, vendors and customers
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Safely operate customer vehicles with automatic and manual transmissions
• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
• Unload transport trucks and warehouse tires and inspect disposed tires for adjustment
• Maintain a clean environment, tools and equipment, using company guidelines
• Know and adhere to company policies and procedures
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations

Qualifications

• ASE Certification
• Availability to work holidays, weekends, and after regular business hours as needed
• Reliable transportation to work
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Capability to safely operate automatic and manual transmission vehicles
• Willingness to work with hazardous materials and in outdoor weather conditions
• Complies with Personal Protection Equipment (PPE) regulations
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Ability to move and lift up to 75 pounds
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check
• We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
• This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.