Alcohol Compliance & Guest Service Lead

asmglobal; Raleigh (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Legends Global is seeking an alcohol service supervisor to oversee game-day staff, ensure policy compliance, and maintain service quality across the venue. You will observe, document, and respond to alcohol-related issues while assisting with cut-offs and daily operations.

Ideal candidates are proactive, detail-oriented, and capable of handling fast-paced environments, with a focus on guest satisfaction and strict adherence to safety and health requirements.

Qualifications

• Experience in a fast-paced environment.
• Some alcohol compliance experience preferred.
• Must be proactive, self-motivated, organized and prioritizes tasks.

Responsibilities

• Supervises the serving of alcohol by game day staff.
• Ensures staff adheres to Legends' alcohol service policy.
• Observes and documents alcohol related issues or violations.
• Assists with alcohol cut-off and other duties as assigned by management.
• Completes inventory at assigned locations.
• Maintains a friendly, positive attitude and professional demeanor.

Skills

Fast-paced environment

Alcohol compliance experience

Proactive and organized

Detail oriented

Punctual and dependable

Guest service

Education

High School or better

Job description

Legends Global is seeking an alcohol service supervisor to oversee game-day staff, ensure policy compliance, and maintain service quality across the venue. You will observe, document, and respond to alcohol-related issues while assisting with cut-offs and daily operations.

Ideal candidates are proactive, detail-oriented, and capable of handling fast-paced environments, with a focus on guest satisfaction and strict adherence to safety and health requirements.